Head of Operations & Site Manager - Ontario, CA

ZEISS Group; Ontario; On-site; CAD 193,000 - 242,000; Full time

Job summary

A leading company in the medical technology sector is seeking a Head of Operations and Site Manager. The ideal candidate will lead various departments, ensure compliance with safety regulations, and drive continuous improvement initiatives. With over ten years of experience in manufacturing and strong leadership skills, you will play a crucial role in enhancing site performance and employee engagement. This role offers a competitive salary and robust benefits.

Benefits

Medical Plans

Retirement Savings Plan

Paid Time Off

Performance Bonus

Qualifications

• More than ten years in manufacturing of medical devices.
• More than eight years in management of large teams.

Responsibilities

• Lead operations including production, logistics, and site administration.
• Manage production planning and ensure compliance with regulations.
• Promote continuous improvement and optimize processes.

Skills

Lean Manufacturing

Project Management

Communication

Technical Expertise

Customer Orientation

Education

Engineering Degree

Masters or Advanced Degree

Tools

Six Sigma

Job description

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainlycan! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone!Make a difference, come join the team!

What’s the role?

As Head of Operations and Site Manager you will lead Operations in the site including Production (one or more Value Streams), local Logistics, IT, Site Administration incl. Facility Management, Work safety, Operational Procurement, Continuous Improvement and Central Services. Measure performance of respective departments and foster continuous improvements.

Here’s what you’ll do :

• Responsible for the order fulfilling process on the site to meet the customer demand on time maintaining quality and volume . Overall responsibility for all cost centers of the OPS Site and ensuring the site´s competitiveness.
• Support actively industrialization of new products in cooperation with other departments such as R&D and Quality Management. Foster global process harmonization with other manufacturing sites. Drives capacity initiatives and site extension.
• Local representative of management for all employees at site despite their functional reporting lines. Steer the site leadership meeting and local safety and health action plans. Guarantee employees’ safety and compliance of the whole site, i.e., Operations as well as all other departments.

Strategic and Operational Production Planning

• Define and execute local industrial roadmap in accordance with global industrial strategy.
• Update the Production Plan in accordance with Demand Planning
• Resource planning including required investments
• Development and lead the strategy of Operations in alignment with the global operational excellence team and the global heads of the product groups

Steer & optimize Production and Logistics at site

• Ensure that production department is organized and staffed to meet the Production Plan (output & accuracy) and fulfil quality standards (SOP, WI, etc.) including Maintenance and Logistics and 3PLs (if applicable)
• Orchestrate the collaboration with the support functions (quality, procurement, product management) to ensure the fulfillment of the customer demand in both effectivity and efficiency.
• Monitor and report manufacturing KPIs set by Operations management, initiate necessary measures to mitigate deviations and achieve the Production Plan
• Organize production in accordance with the requirements of relevant laws, regulations, rules, production quality management norms, as well as mandatory standards and product technical requirements
• Responsible for accurately delivering finished goods complying with product quality specification, at competitive costs and high efficiency for the value added generated in the site.
• Promote continuous improvement of the processes in the production department together with other departments (e.g. Engineering)

Project Management

• Manage or participate in cross-function projects and lead change initiatives in Operations according to technical, economical, and organizational demands.
• Provide support to development, industrialization, Lifecycle Management, Downstream Supply Chain and optimization projects.

Site Management / Facility Management / Central Service

• Guarantee all work safety and compliance regulations are met in the whole site (including all other departments).
• Guarantee physical safety of the site and its facilities and employees
• Define and control the facility management process (readiness of all owned / rented spaces, facilities and media in accordance with relevant requirements)
• Provide reliable contacts and supply information for external bodies (e.g., authorities, landlord, insurances) and internal stakeholders (e.g., internal revision) regarding the operational departments.
• Define and drive execution of necessary action plans in accordance with our Energy and Environmental policy
• Monitor and document legal processes, ensure effectiveness of the service processes on site.

Local Management Representative for site

• Leading the local Site Committee (chairman function for local management circle per site for cultural site development, no reporting line)
• Contact person for local authorities.
• Create site attractiveness for employees and new talents
• Interface with other sites and the ZEISS headquarter

Leadership and People Management

• Be a role model, develop, coach, and trust employees, according to the ZEISS Leadership Principles. Cultivate and promote the ZEISS culture and values
• Coach and develop team members to maximize their potential. Attract and retain potentials in the company
• Develop and communicate a clear strategy, vision, and purpose of the own area of responsibility and ensure an efficient structure and processes
• Drive performance through clear and ambitious goal setting, foster teamwork, delegate, listen, and communicate openly. Drive customer orientation and a winning mentality.

Education : Engineering degree (Mechanics, Applied Mechanics, Physics, Material, ...). Masters or advance degree preferred

More than ten years working experience in manufacturing of medical devices or comparable product in high quality / highly regulated environment, more than eight years of experience in management of large team

Specific Knowledge

Expertise in lean manufacturing (e.g., Kaizen principles, TPS) and process optimization tools (Six Sigma black belt or similar)

Strong communication skills, in-depth project management skills, technical expertise and market knowledge of medical technology, high level of intercultural social skills (partnering with a global team) and customer orientation. ,

Ability to effectively communicate with others within and outside the organization (e.g., manager, supervisors, staff, and auditors from various governing bodies, such as FDA). Additionally, the ability to read, analyzes, and interpret matters such as procedures, manufacturing or financial data. Ability to effectively prepare and present site information to various levels withing the organization.

The annual pay range for this position is $193,400 -$241,800.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity / specialization / scarcity of talent.

This position is also eligible for a performance bonus. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.