Business Analyst II

The University of British Columbia; British Columbia; On-site; CAD 6,000 - 10,000; Full time

Job summary

The University of British Columbia is seeking a Business Analyst II to lead assessments of client needs and align business initiatives with IT solutions. This role supports the Salesforce platform and involves requirements definition, business process analysis, and collaboration with project teams. Ideal candidates will have strong analytical and organizational skills, experience with enterprise projects, and a commitment to diversity and inclusion.

Qualifications

• Experience with Salesforce and enterprise projects preferred.
• Respect for diversity and commitment to equity.

Responsibilities

• Lead assessments of client needs and document requirements.
• Manage data quality and act as a liaison for application changes.
• Develop test cases and validate results.

Skills

Analytical Skills

Organizational Skills

Interpersonal Skills

Problem-Solving

Facilitation

Education

Degree in a relevant discipline

Tools

Salesforce

Job description

Join to apply for the Business Analyst II role at The University of British Columbia

Job Profile

AAPS Salaried - Information Systems and Technology, Level C

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Information Systems and Technology, Level C

Job Title

Business Analyst II

Department

Compensation Range

6,747.50 - $9,701.42 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. Employees are typically hired, transferred, or promoted within this range.

Posting End Date

May 22, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

May 31, 2026

At UBC, we believe that attracting and sustaining a diverse workforce is key to excellence in research, innovation, and learning. Our commitment to employment equity promotes inclusion, fairness, and diversity, creating a rewarding career environment.

Job Description Summary

The Business Analyst II leads assessments of client needs to align business initiatives with IT solutions, primarily supporting UBC's enterprise CRM platform, Salesforce. The role involves requirements definition, business process analysis and design, configuration, implementation, testing, training, and documentation, often within complex project teams impacting the UBC community.

Organizational Status

• Reports to the Project Manager in UBC IT - Academic Systems team.
• Works closely with project teams, stakeholders, vendors, and external entities.

Work Performed

Supports Salesforce platform, works in an agile environment, manages data quality, handles releases, and acts as a liaison for application changes, ensuring solutions align with university architecture.

Core Duties

• Assess client needs and document requirements.
• Lead process improvements and provide consultative services.
• Develop test cases, validate results, and communicate project status.
• Maintain professional knowledge and perform related duties.

Consequence of Error / Judgement

Errors could adversely affect UBC's mission-critical systems, reputation, and operations, potentially costing significant resources and impacting the university community.

Supervision

Works under the general direction of the Project Manager and may mentor less experienced staff.

Minimum Qualifications

• Respect for diversity and commitment to equity, diversity, and inclusion.

Preferred Qualifications

Degree in a relevant discipline, professional development, experience with Salesforce, and knowledge of project lifecycle disciplines. Strong analytical, organizational, interpersonal skills, and experience with enterprise projects are preferred.

Additional skills include effective facilitation, continuous learning, collaboration, and problem-solving abilities.

Other Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Research, Analyst, and Information Technology