Senior Bilingual Order Fulfillment-HYBRID

Beyond Bilingual Inc.; Mississauga; Hybrid; CAD 60,000 - 78,000; Full time

Job summary

An established industry player in the food sector is seeking a Senior Bilingual Order Fulfillment Specialist. This dynamic role offers a hybrid work environment, allowing you to balance office and home work effectively. You will be responsible for providing exceptional customer service, managing order fulfillment, and ensuring accurate order entry using the SAP system. Join a supportive team that values collaboration and growth, and be part of a company that prioritizes employee satisfaction and development. If you are passionate about customer service and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Great team environment with tight-knit staff

Stable company with growth potential

Low call volume, mainly emails

Qualifications

• Experience in order fulfillment and customer service in a bilingual environment.
• Proficient in SAP for order entry and management.

Responsibilities

• Act as the first point of contact for customer inquiries and order placements.
• Ensure accurate entry of orders into the SAP system for customer satisfaction.

Skills

Bilingual Communication

Order Fulfillment

SAP System

Customer Service

Education

High School Diploma

Bachelor's Degree

Tools

SAP

Job description

Senior Bilingual Order Fulfillment

1 YEAR CONTRACT - good chance of going perm!!

Location: Mississauga, ON - HYBRID 3 days from office, 2 days from home

Hours: 7:30am - 6:00pm – MUST BE ABLE TO WORK BETWEEN 7:30am - 6pm

Shifts: 7:30am - 4pm, 8:30am - 5pm, or 9am - 6pm.

Salary: Up to 78K

Company: Our client is a well-established company in the food industry. They are currently looking for a Senior Bilingual Order Fulfillment Specialist to join their dynamic team in a hybrid capacity.

PERKS:

• A great team environment with tight knit staff
• Stable and solid company with growth potential
• Not a call center, very low calls, mainly emails

Basic Purpose:

Reporting to the Manager, Customer Service, the incumbent will be the first line of contact and will provide support to all customers in placing orders and handling inquiries both internally and externally. The incumbent will be responsible for efficient and accurate entry of all orders into the SAP system and will work very closely with various departments to ensure complete customer satisfaction.