Territory Lead, Toronto

Uber; Toronto; On-site; CAD 171,000 - 190,000; Full time

Job summary

An innovative company seeks a Territory Lead to drive the growth of its Eats business in Toronto. This role combines strategic leadership with operational excellence, requiring a visionary leader who can inspire teams and build strong relationships with partners. You'll be responsible for enhancing the merchant network, understanding market dynamics, and ensuring a top-notch experience for all stakeholders. Join a dynamic team at the forefront of the food delivery industry, where your contributions will shape the future of local commerce and community engagement.

Benefits

Bonus Program

Equity Award

Health Benefits

Flexible Work Hours

Collaborative Office Environment

Qualifications

• 8+ years of experience in Sales, Account Management or Operations.
• 3+ years of experience in managing and mentoring teams.

Responsibilities

• Lead commercial strategy and priorities for the territory.
• Build and maintain relationships with partners and teams.
• Drive operational excellence and improve market performance.

Skills

Sales Management

Account Management

Operations Leadership

Interpersonal Skills

Analytical Thinking

Job description

About the Role

The Territory Lead is responsible for the commercial growth and of our Uber Eats business in our largest geographies.

This is a role for a candidate who can balance operational and commercial priorities and lead the overall cross-functional strategy for Uber Eats across the territory, accountable to the outcomes. You’ll be responsible for operational excellence and maintaining and continuously improving Uber quality throughout the Eater, Restaurant, and Delivery Partner experience and championing the needs of your market.

We are looking for leaders that are visionaries and can build, coach and inspire high performing teams to reach their potential. We believe in building globally and living locally - so understanding your market and championing their needs is key.

What You'll Do

1. Be our commercial leader for your territory, and build the best merchant network in your region (Toronto, including the GTA)
2. Develop local expertise of merchant, courier, and eater supply and demand within a large or complex geo
3. Lead a commercial team to drive commercial strategy and priorities
4. Make decisions to provide the best selection and experience within your territory
5. Own performance of all sides of the market (merchant, courier, and eater) in partnership with our Operations team
6. Contribute and actively participate as a key member of the Canada Delivery Leadership Team

Basic Qualifications

1. A minimum of 8+ years of relevant experience running Sales, Account Management or Operations, ideally in a matrix structure
2. A minimum of 3+ years experience managing, inspiring, mentoring and supporting the growth of employees through inclusive and inspirational leadership

Preferred Qualifications

1. Strong interpersonal and / or commercial skills - Uber Eats is a B2B business and you will need to know how to build and maintain relationships with partners
2. Strong people management skills - you set the tone for your team; driving towards results while also being empathetic to their challenges - EQ is a must-have
3. Disciplined organizational skills - you’ll need to prioritize and manage hundreds of ongoing processes and projects simultaneously
4. Data-driven decision mentality and sound business judgment through strong analytical thinking

For Canada-based roles: The base salary range for this role is CAD$171,000 per year - CAD$189,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [e-mail].