RPA Production Support

Swim Recruiting; Vancouver; Hybrid; Full time

Job summary

A leading company in Vancouver is seeking a UiPath Production Support Engineer for a 6-month contract. This role involves managing and troubleshooting RPA processes, ensuring their performance, and collaborating with cross-functional teams. The company is known for its strong corporate culture and offers a hybrid work environment. Ideal candidates will have 3-5 years of RPA experience, particularly with UiPath.

Qualifications

• 3-5 years of experience in RPA, with at least 2 years in UiPath Production Support.
• Hands-on experience with UiPath Studio and Robot monitoring.

Responsibilities

• Manage, monitor, and troubleshoot UiPath RPA processes in a production environment.
• Ensure high availability and performance of RPA solutions.

Skills

RPA

UiPath

SQL

Scripting

Agile

Communication

Education

Automation Developer Associate

Automation Developer Professional

Tools

UiPath Studio

Orchestrator

ServiceNow

JIRA

Job description

6-month RPA Production Support contract opportunity building out solutions for a global brand located in Vancouver with hybrid work capability

• 6-month contract RPA developer contract.
• High profile retail technology program.
• Highly respected brand located in Vancouver with 3 days a week in office.
  
  

What & Why:
As a result of growth and investment in automation, seeking a detail-oriented and proactive UiPath Production Support Engineer with 3 to 5 years of experience to manage, monitor, and troubleshoot UiPath RPA processes in a production environment. You will be responsible for ensuring high availability and performance of RPA solutions, incident handling, and root cause analysis while coordinating with development and infrastructure teams. This is a great chance to join a team that is returning valuable time back to the teams they support.

Who:
This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and have a hybrid work environment, 3 days a week in office.

You:
You will bring the following education, skills and experience to the role:

• 3–5 years of experience in RPA, with at least 2 years in UiPath Production Support.
• Hands-on experience with UiPath Studio, Orchestrator, and Robot monitoring.
• Strong understanding of RPA lifecycle, best practices, and exception handling.
• Proficient in analyzing logs and troubleshooting in a production environment.
• Familiarity with SQL and scripting for support tasks and log analysis.
• Knowledge of ticketing tools (e.g., ServiceNow, JIRA) and ITIL processes is a plus.
• Good communication and collaboration skills to work with cross-functional teams.
• Experience in Agile/Scrum environments.
• Must have: Automation Developer Associate and good to have: Automation Developer Professional

Compensation:
This role pays between $55-60 per hour.

Next Steps:
If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.