Operational Transformation Specialist

MaineHealth; Kingston; On-site; CAD 60,000 - 80,000; Full time

Job summary

MaineHealth is seeking an Operation Transformation Specialist to lead improvement activities and coach teams in healthcare settings. This role focuses on enhancing organizational processes and aligning them with strategic goals. Ideal candidates will have experience in healthcare, change management, and team facilitation, with a commitment to fostering an inclusive environment.

Benefits

Paid Parental Leave

Flexible Work Policies

Student Loan Assistance

Training and Education

Well-being Resources

Qualifications

• One year of healthcare experience preferred.
• Experience with strategic alignment and process improvement.

Responsibilities

• Facilitate improvement activities and coach care teams.
• Assess and enhance systems for optimal outcomes.

Skills

Team Building

Facilitation

Change Management

Education

Associate or Bachelor's Degree

Tools

Six Sigma

Job description

Description

Summary:
The Operation Transformation Specialist role serves as a facilitative lead and proactive coach of improvement activities by building relationships with leaders at all levels of the region, including clinicians, front-line care teams, and other stakeholders. The role involves assessing and enhancing systems to produce optimal organizational process outcomes. It supports the planning, execution, and monitoring of processes and systems aligned with the MaineHealth Strategic Plan Scorecard to translate strategic goals into tactical action plans. Additionally, the specialist coaches and advises care team members on continuous improvement.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

1. Education: Associate or Bachelor's Degree preferred.
2. License/Certifications: Lead Six Sigma White or Yellow Belt preferred.
3. Experience: One year of healthcare experience preferred. Experience with strategic alignment, process improvement, change management methods, project facilitation, team building, organization/leadership development, employee engagement, or related roles required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Skilled at facilitating group processes, building teams, and transferring knowledge and skills. Ability to handle medium to large-scale projects involving multiple resources over many months.

Additional Information:

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll work with healthcare professionals who value the people around them—both within the organization and in the surrounding communities.

We offer benefits supporting today’s needs and future planning, including paid parental leave, flexible work policies, student loan assistance, training and education, and well-being resources for you and your family.

MaineHealth is committed to investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you're seeking a place to build a meaningful career where people support one another in delivering top-quality care, apply today.

If you have questions about this role, please contact Alyssa K. Lewis at [e-mail]