Store Manager - Full Time - Southgate Centre

L’OCCITANE Group; Edmonton; On-site; USD 58,000 - 62,000; Full time

Job summary

Join a leading beauty brand as a Store Manager at Southgate Centre, where you'll create immersive guest experiences and lead a vibrant team. Your role focuses on hospitality, team culture, and customer satisfaction, making every visit memorable.

Qualifications

• Previous supervisor experience in retail or hospitality management.
• Knowledge of skincare, body care, and fragrance is beneficial.

Responsibilities

• Create personalized experiences for guests and proactively address needs.
• Foster unity and strong connections within the team by mentoring.

Skills

Leadership

Communication

Customer Satisfaction

Entrepreneurial Attitude

Tools

Basic Technology Skills

Job description

Store Manager - Full Time - Southgate Centre

Who You Are

As a Store Manager at L'Occitane, you will serve as the perfect host, curating a one-of-a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.

The Fundamentals Of What You’ll Do

• Be the Host : Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience : You create personalized experiences for your guests and proactively address all their needs.
• Keep an Open Mind : Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You : Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise.
• Foster a Team Culture : Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively.
• Communicate with Care : Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.

We value hearing from individuals who possess :

• Previous supervisor experience in retail or hospitality management
• Strong Leadership and communication skills
• Entrepreneurial attitude with background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Knowledge of skincare, body care and fragrance is beneficial.
• Experience with clienteling advantageous
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable.

Pay Range : The Pay Range for this role is $58,000 to $62,000 (based on skill set and experience)

Who We Are

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

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