General Manager - Braven

Auberge du Pommier; Edmonton; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dynamic General Manager to lead its restaurant operations. This role involves ensuring exceptional service standards, managing a talented team, and driving financial success through effective budget management and marketing initiatives. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to creating an engaging work environment. Join a forward-thinking organization that values diversity and offers competitive salary packages, training opportunities, and a supportive culture. If you thrive in a fast-paced environment and are ready to make a significant impact, this opportunity is for you.

Benefits

Competitive wages / salary packages

Gratuity sharing

Training and development opportunities

RRSP matching program for managers

Qualifications

• 5+ years of progressive experience in the hospitality industry.
• Strong business acumen and ability to manage budgets effectively.

Responsibilities

• Achieve high service standards and exceed guest expectations daily.
• Manage human resources objectives and enforce company policies.
• Conduct P&L reviews to analyze financial metrics.

Skills

Team Leadership

Conflict Resolution

Budget Management

Communication Skills

Organizational Skills

Marketing Initiatives

Education

Post-secondary Degree in Hospitality Management

Diploma in Food and Beverage Management

Job description

The General Manager is an integral contributor to the overall success of the restaurant including; the dining room, the bar and private dining space. The General Manager will direct, coordinate and plan the organization of all food and beverage while working beside the Chef in order to ensure consistency, budget control, quality of service and product. The successful candidate will have a proven ability to lead a team and direct the vision of the highest quality operation.

Job Description

• Achieving the highest service standards and exceeding a high guest expectation daily
• In conjunction with the FOH / BOH management teams, accomplish human resources objectives by recruiting, selecting, orienting, assigning scheduling, and reviewing
• Effectively enforce company policies and procedures
• Achieve operational objectives of all outlets by preparing and completing action plans, implementing productivity, quality and standards of service
• Work closely with the Events and Private Dining to ensure successful day to day operations of private dining events
• Resolve associate and / or guest conflict through service recovery and implement change when necessary
• Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste
• Estimate food and beverage consumption and place orders with suppliers
• Maintain budget and employee records
• Prepare payroll and monitor records
• Avoid legal challenges by following all company and government legislations
• Arrange for maintenance and repair of malfunctioned equipment
• Develop managers and employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation
• Create an engaging and energetic environment where all associates work as a team
• Generate growth and restaurant sales through marketing initiatives
• Regularly conduct P&L reviews to analyze financial metrics

Qualifications

• A minimum of 5 years progressive experience within the hospitality industry
• Experience in a similar environment
• Self starter, flexible, and able to work independently
• Ability to multi-task, and change priorities constantly as needed in a fast paced environment
• Ability to conduct written and verbal performance reviews
• Strong business acumen
• Must possess excellent verbal and written communication skills
• Exceptional organizational skills
• Post-secondary Degree / Diploma in Hospitality Management, Food and Beverage Management and / or equivalent an asset

Additional Information

O&B values diversity and inclusion, and we encourage all people qualified for this role to apply.

What’s in it for you?

• Competitive wages / salary packages
• Gratuity sharing
• Training and development opportunities
• RRSP matching program for managers

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