Pre-Board Screening Officer

Paladin Airport Security Services; Fort St. John; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking security services company dedicated to ensuring the safety and security of air travelers. As a Pre-Board Screening Officer, you will utilize your exceptional customer service skills to create a positive travel experience while efficiently screening passengers and baggage. This role requires strong communication skills and the ability to manage conflicts effectively. With comprehensive training and benefits, you will be part of a team that values respect, inclusion, and diversity. If you're ready to make a difference in the world of airport security, we want to hear from you!

Benefits

Paid Training

Comprehensive Benefits

Uniform Provided

Qualifications

• 1+ year of customer service experience in a high-volume environment.
• Ability to comply with CATSA medical requirements.

Responsibilities

• Efficiently screen passengers and baggage through security checkpoints.
• Protect restricted areas and communicate effectively.

Skills

Customer Service Skills

Conflict Management

Communication Skills

Attention to Detail

Education

High School Diploma or GED

Job description

What do Pre-Board Screening Officers do?

You will be using your exceptional customer service skills to uphold the safety of passengers and create a positive travel experience by :

• Efficiently screening passengers and baggage through airport security checkpoints
• Scanning and testing baggage for prohibited items using X-ray machines, metal detectors and other technology, along with physical search techniques
• Protecting restricted areas
• Communicating clearly and effectively
• Upholding all regulations with vigilance
• Managing conflict

You will receive paid training at $22.33 / hour , increasing to $25.34 / hour after successful completion of training and full certification.. You’ll also receive comprehensive benefits and a great uniform!

What You Bring :

• Excellent customer service skills, preferably in a high-volume environment for a minimum of one (1) year
• Open availability to work any shift as required by the airport operations, including early mornings, late evenings, weekends, and statutory holidays
• Strong English communication skills, both written and verbal; fluency in French is an asset
• Ability to comply with the CATSA medical requirements
• High school diploma or equivalent (GED)
• Candidates must be local to Fort St. John, or the surrounding area
• Must be Canadian Citizen or Permanent Resident

The position is fully based at the North Peace Regional Airport in Fort St. John (YXJ).

If you are successful in the application process, you will be required to apply for a Transport Security Clearance (TSC), which requires an extensive background check. Once obtained, you will be eligible to begin the Screening Officer Foundations (SOF) course, which much be successfully passed prior to beginning work as a Pre-Board Screening Officer.

Paladin Airport Security Services Ltd. ("PASS") provides effective and efficient screening services to ensure the safety and security of air travelers in Canada. As a Canadian-owned company, we are committed to providing friendly, respectful, and accessible services in both official languages.

The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE! If this sounds like a team that you'd like to join, we want to meet you!

Thank you for your interest in working with PASS! Candidates selected to progress in the application process will be contacted by email.

We have a diverse workforce, and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. We are committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

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