Inside Sales Specialist - EWP

Doman Building Materials Group Ltd; Dartmouth; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the building materials industry is seeking an Inside Sales Specialist for Engineered Wood Products. This role involves developing customer channels, upselling products, and managing existing relationships. The ideal candidate will have strong sales experience and excellent communication skills, along with a background in the building industry. Join a dynamic team and contribute to the growth of the business in the Atlantic region.

Benefits

Annual incentive plan based on company performance

Group pension plan with employer matching contributions

Discounts on product purchases

Employee referral bonus

Fitness reimbursement

Professional Development reimbursement

Scholarships for children

Qualifications

• Minimum three years of sales or customer service experience.
• Bilingual (French and English) is an asset.

Responsibilities

• Manage existing account relationships and source opportunities.
• Promote services and value-added programs.
• Maintain communication with customers and General Manager.

Skills

Customer Service

Negotiation

Problem Solving

Communication

Education

Post-secondary education in business or technical programs

High school diploma

Formal sales training

Tools

Excel

Word

Outlook

CRM

Job description

Inside Sales Specialist – Engineered Wood Products (EWP)

Dartmouth, NS

On-Site, Full-Time

Reference Number : CAN-ATL-DAR-024-140225

SUMMARY

Reporting to the General Manager, the Inside Sales Specialist – EWP, will have primary responsibility to support our Engineered Wood business.

This role is responsible for developing new customer channels and upselling engineered wood products to existing customers.

We partner with companies that range in size from small independent lumber yards to regional building material dealers and national home improvement chains. Our Dartmouth branch supports customers throughout Nova Scotia, New Brunswick, and Prince Edward Island as the assigned territory. The role will also support Newfoundland customers as needed.

EXPECTED CONTRIBUTIONS

• Manage existing account relationships and continually source opportunities to increase sales and promote vendor programs.
• Determine our customers’ needs, drive our EWP business, and explore new opportunities.
• Promote the services and value-added program of EWP strategies.
• Make purchases of required products and schedule replenishment cycles.
• Review and maintain assigned product line inventory levels including appropriate samples inventory.
• Work with manufacturers’ representatives to develop and implement strategic growth for the product line.
• Participate weekly EWP target discussions.
• Monitor project focused websites to seek out new business opportunities and partner with dealer customers on project bids.
• Coordinate building plans with internal Building Solutions Group
• Maintain diligence with call planning, reporting, and follow-ups to ensure an effective communication loop is maintained with customers, operations, and General Manager.

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

• Minimum three years of sales or customer service experience.
• Professionally aggressive, “hunter” personality.
• Ability to develop strong business relationships with managers, owners, and buying decision makers.
• Comfortable with conducting outbound phone calls to existing customers.
• Excellent customer service skills and professional telephone manner.
• Experience in selling at both program level and transactional level.
• Demonstrated ability to anticipate customer needs.
• Strong listening skills and technical aptitude.

Technical

• Building industry or trade experience is preferred.
• High level understanding of construction, blueprints and building methods.
• Knowledge and experience with engineered wood products is an asset.

Other

• Excellent communication skills at a capacity to influence sales, in person and over the phone, with customers at various levels.
• Strong negotiation, problem-solving and deal structuring skills.
• Good computer skills; very comfortable with Excel, Word, Outlook, CRM
• Write emails, letters, and sale documents in a professional manner.
• Maintain positive and enthusiastic attitude.
• Access to a vehicle and clean driver’s abstract.

LINGUISTIC REQUIREMENTS

• Bilingual (French and English) is an asset.

EDUCATION

• Post-secondary education in business or technical programs is preferred.
• High school diploma is a minimum requirement.
• Formal sales training is required.

COMPENSATION AND BENEFITS

• Annual incentive plan based on company performance
• Group pension plan with employer matching contributions
• Purchase Doman Building Materials Group Ltd. stock at a discounted price

ADDITIONAL WORK-RELATED BENEFITS

• Annual Service Awards
• Discounts on product purchases
• Employee referral bonus
• Fitness reimbursement
• Professional Development reimbursement
• Scholarships for children

Travel : Initially the role will have minimal travel. It is anticipated the role will expand to include 20% travel (driving) within the territory with occasional overnight stays. The territory covers the Atlantic region.

Employment Status : Full-time, year round

Work Location : 70 Simmonds Drive, Dartmouth, NS

Doman welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Applicants must be legally entitled to work in Canada without sponsorship.

We thank you for your interest; however, only those selected for an interview will be contacted.

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