Lead Park Ranger

City of Vancouver; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

The City of Vancouver seeks a Lead Park Ranger to enhance the park experience across 200+ parks. This role involves supervising Park Rangers, ensuring compliance with regulations, and connecting vulnerable populations with services. The position offers a chance to work in a dynamic environment focused on community engagement and environmental stewardship.

Qualifications

• Experience leading and managing a team in a unionized environment preferred.
• Standard First Aid with CPR C and AED required.

Responsibilities

• Leads team of Park Rangers in day-to-day operations.
• Monitors parks for appropriate use and enforces regulations.
• Provides advice and direction to park users.

Skills

Leadership

Communication

First Aid

Team Management

Conflict Resolution

Education

Grade 12

Job description

Requisition ID:43844

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace. Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

Main Purpose and Function

The Lead Park Ranger shares a commitment to community and enhancing the park experience for 200+ parks in Vancouver. Parks include green spaces, picnic areas, sports fields and courts, play areas, bike and hiking pathways, facilities, beaches, and nature preserves. The Majority of the work is leading a team of Park Rangers assisting with day to day operations which includes preparing and delivering daily briefings and debriefings, supporting field work as well as assisting with administrative duties as required. The Lead Park Ranger is responsible for supervising the work of Park Rangers, operationalizing plans, and initiatives, assist with developing and delivering training/education sessions, meeting withh stakeholders and aprtners such as bust not limited to City Portective Services, Police, Fire Department, and Community Outreach Representatives on park security and community related matters, conducting incident investigations and particpate in planning acttivies. The Lead Park Ranger leads and participates in the work of a large group of RFT, RFT, and Auxiliary employees; provides advise, information, and direction to park users regarding park regulations, facilities, hazards, natural features, and park conditions; ensures comliance with Park Board by-laws and acts as an escalation point for Park Rangers.

Specific Duties/Responsibilities

• Leads team of Park Rangers in day-to-day operations and provide clear instruction, guidance, mentoring and coaching when required.
• Assists Park Ranger Superintendents in developing day-to-day schedules and daily workplans, operational plans and training materials.
• Monitors call in line and makes daily schedule revisions and shift adjustments as required and according to policy to meet operational needs.
• Works closely with the vulnerable population, connecting them with appropriate services when required.
• Escalate matters when required to proper superior(s).
• Works in field performing Park Ranger duties as required.
• Monitors parks, facilities and sports fields and courts for appropriate use enforcing the Park Control Bylaw when required.
• Provides advice, information, and direction to park users regarding park regulations, facilities, hazards, natural features, and park conditions.
• Administers First Aid and attends to any complaint issues that may arise in parks or via 311.
• Ensures Park users can use the park facilities harmoniously while preserving the integrity of the park system
• Monitors, unlocks, and locks Park facilities and gates as required to ensure optimal availability to park users.
• Reviews and verifies timesheets for Park Rangers, ensuring all data submitted is accurate and adheres to applicable Collective Agreement provisions.
• Assists with fleet management and vehicle inspections.
• Other duties/responsibilities as assigned.

Minimum Qualification Requirements

Education and Experience:

• Completion of Grade 12 supplemented by courses related to the work and sound related experience OR an equivalent combination of training and experience.
• Experiencing leading and managing a team ina unionized environment preferred
• Standard First Aid with CPR C and AED.
• Valid BC Drivers License
• Police Record Check
• Security Workers License is an asset.

Knowledge, Skills and Abilities:

• Thorough knowledge of operations, rules, bylaws and regulations governing the work performed.
• Considerable knowledge of assigned park areas and facilities and hazards found therein.
• Knowledge how to work collaboratively and effectively with vulnerable population.
• Working knowledge of the procedures for bylaw enforcement.
• Some knowledge of natural history and ecology of assigned area.
• Some knowledge of fire watch and traffic control practices and procedures.
• Ability to use de-escalation tactics, situational awareness, and effective verbal communication.
• Ability to provide advice, assistance, information, and direction to a variety of park users in a concise, courteous, and tactful manner in sometimes difficult and sensitive circumstances.
• Ability to enforce rules, guidelines, and regulations.
• Ability to perform Standard First Aid
• Ability to walk and/or ride a bicycle long distances and work in varying weather conditions.
• Ability and situational awareness to detect unusual situations and skill handling the same.
• Ability to arrange and successfully carry out work schedules optimizing operations.
• Ability to identify performance concerns and raising more complex issues to the attention of the Park Ranger Superintendent(s).
• Ability to keep routine records and act as a witness and conduct cases before a Justice of the Peace.
• Ability to communicate effectively both orally and in writing.
• Ability to perform routine repair and maintenance tasks as related to Park Operations.

A Police Record Check is a requirement of this position. A clearance requires the absence of any criminal charges or convictions related to this position.

Drivers License and Record Checks

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

• Copy of your five-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 14days of this posting
• Copy of your five-year ICBC Driver’s Claims History directly from ICBC within 14days of this posting
• If you have less than fiveyears driving experience in BC, a request must be made for out of province/country abstract and claims history

Business Unit/Department:Board of Parks & Recreation (1400)

Affiliation:CUPE 15 Parks

Employment Type:Temporary Full Time

Position Start Date: June 2025

Position End Date:December 2025

Salary Information: Pay Grade GR-019: $34.3to $40.34per hour

Application Close: May 25, 2025

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all gendersand persons with disabilities are encouraged to apply.Accommodations will be provided upon request during the selection process. Learn more aboutour commitment to diversity and inclusion.

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Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.