Restaurant Host

Easton's Group of Hotels; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Kingston Marriott Hotel is seeking a warm and welcoming Host/Hostess to ensure every guest is greeted with a smile. This role involves managing seating, responding to guest requests, and providing excellent service in a fast-paced environment. Join a collaborative team and enjoy competitive compensation and growth opportunities.

Benefits

Career Growth Opportunities

Employee Perks

Competitive Compensation

Qualifications

• 6 months of cash handling or food service experience preferred.
• Food handler’s permit and/or alcohol awareness certification may be required.

Responsibilities

• Greet and welcome guests promptly and courteously.
• Maintain and manage a waiting list during busy periods.
• Assist with cleaning and resetting tables when necessary.

Skills

Communication

Customer Service

Attention to Detail

Education

Basic reading, writing, and math skills

Job description

Are you warm, welcoming, and passionate about creating memorable guest experiences? The Kingston Marriott Hotel is seeking a Host/Hostess to be the face of our restaurant and ensure every guest is greeted with a smile and seated with care. If you enjoy a fast-paced, guest-focused environment and take pride in great service, we’d love to have you on our team!

Why Work with Us?

• Career Growth Opportunities: We support your development with training, mentorship, and advancement opportunities within the Marriott brand.
• Prime Location: Work in downtown Kingston, close to the waterfront, attractions, and city life.
• Employee Perks: Enjoy a Registered Retirement Savings Plan (RRSP), staff appreciation events, and periodic gifts.
• Collaborative Culture: Join a welcoming and professional team committed to hospitality excellence.
• Competitive Compensation: Benefit from a competitive hourly wage, health coverage, and Marriott travel discounts.
  
  

Job Overview

As a Host/Hostess, you are the first and last point of contact for our restaurant guests. You will greet guests warmly, manage the seating flow, and ensure each dining experience begins with attentive and professional service.

Duties And Responsibilities

• Greet and welcome guests promptly and courteously; seat guests while ensuring fair distribution of tables among servers.
• Maintain and manage a waiting list during busy periods; notify guests when their table is ready.
• Assist the Manager or Supervisor with opening duties, such as assigning server stations and retrieving daily specials.
• Process take-out orders and assist with room service phone calls as needed; apply suggestive selling techniques.
• Handle guest payments, process transactions accurately, issue change, and balance the cash drawer at the end of the shift.
• Assist with cleaning and resetting tables when necessary to support bus staff.
• Respond promptly and professionally to guest requests; follow up to ensure guest satisfaction.
• Maintain a professional appearance and follow all company and Marriott brand standards.
• Perform other duties as assigned.
  
  

Qualifications And Requirements

• Experience: 6 months of cash handling or food service experience preferred.
• Education: Basic reading, writing, and math skills required.
• Skills: Strong communication, customer service, and attention to detail.
• Certificates: Food handler’s permit and/or alcohol awareness certification may be required based on local regulations.
• Physical Requirements:
• Able to lift and carry up to 50 pounds
• Able to remain stationary for extended periods
• Comfortable moving throughout the restaurant and handling trays, plates, and other items
• Capable of bending, stooping, and kneeling as needed
• Schedule: Must be available to work nights, weekends, and holidays.