Business Development - Technical

Business Development - Technical

Status: Regular, Full time

Location: Edmonton, Alberta

Job Description

This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Technical Business Development role should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.

MAIN RESPONSABILITIES:

• Provide superior customer service communication via telephone, email and/or other communication by promptly and professionally assisting with customers' needs;
• Respond to customers' inquiries in a timely manner, with assistance from other team members if needed;
• Develop a professional relationship with customers and/or vendors as per criteria established by the Manager;
• Takes necessary action to resolve customer service issues in a timely manner; follows up and verifies commitments are met afterwards;
• Proactively suggest associated and/or alternate products as needed;
• Promote focus product items;
• Quickly inform the appropriate person (Business Centre Manager, Outside Sales Representatives) of customer feedback with regards to price, products, services, etc.
• Take a proactive approach to enhancing their technical knowledge through available training on various product lines and learning opportunities;
• Support in other tasks as needed.

QUALIFICATIONS:

• Grade 12 minimum completed; ideally 1-2 years of related experience;
• 5 plus years in a previous role with Electrical Experience;
• Strong communication and people skills, initiative;
• Good knowledge of Microsoft Office (Word, Excel, OUTLOOK);
• Interest and capability in performing sales duties and purchasing/inventory management functions as needed;
• Strong ability and desire to develop and grow skills.

This is a position with potential for growth.

What’s in it for you:

We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.