Build your career with ClaimsPro -Junior Adjusters / Trainees, Full-Time (Fort McMurray, AB, Canada)

Xpera; Fort McMurray; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading company in claims services is seeking a Claims Adjuster Trainee in Fort McMurray. This full-time position offers structured training in a technology-enabled environment. Ideal candidates are detail-oriented and proactive, ready to develop skills in claims investigation and management. Join a supportive team and enjoy work-life balance while contributing to a dynamic industry.

Benefits

Flex-benefit plan

Continuous education reimbursement

Excellent work-life balance

Qualifications

• Ability to obtain an adjuster’s license.
• Builder or construction experience is an asset.

Responsibilities

• Handling, investigating, and managing claims.
• Preparing documents and forms.
• Providing high-level customer service.

Skills

Attention to Detail

Analytical Skills

Communication Skills

Team Player

Education

Adjuster's License

Tools

MS Office

Job description

ClaimsPro LP
Build your career with ClaimsPro - Junior Adjusters / Trainees, Full-Time (Fort McMurray, AB, Canada)

Why join ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from 9 provinces and 2 territories.
• Your career can grow into other lines of claims, branch management, or new roles across Canada.
• You will work on industry-leading software, designed by an adjuster for adjusters, and kept modern by our in-house programmers and developers.
• You will be supported by experienced local claims support, centralized after-hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• You are compensated for your billable hours and other costs. A flex-benefit plan allows customization of coverage, including taxable and non-taxable health care options.
• You will have an excellent work-life balance.
• Your continuous education fees are reimbursed to maintain your license.
• Your workload is balanced to ensure high-quality work and manageable stress levels.

Learn more at www.scm.ca or www.claimspro.ca

ClaimsPro is a national independent adjusting company providing claims services for insurers, self-insured entities, and organizations with high financial retentions.

Position: Claims Adjuster Trainee

Reporting to a Branch Manager, this role focuses on starting your career in claims, developing skills in investigation, adjustment, and examination of multi-line claims in a mentorship environment.

ClaimsPro operates in a technology-enabled, paperless environment, managing all matters electronically. The trainee will undergo structured training to acquire the necessary skills for a successful career in claims.

Key Performance Factors

This role requires someone well-organized, detail-oriented, and systematic.

Desired Competencies

• Action/result-oriented with initiative
• Effective analytical skills, including cause and effect analysis
• High attention to detail and service orientation
• Effective written communication skills
• Ability to draw valid conclusions and communicate effectively
• Team player with the ability to work independently
• Proficiency with basic computer programs (MS Office is an asset)
• Well-organized with the ability to prioritize

Job Responsibilities

• Handling, investigating, and managing claims
• Reviewing coverages, limitations, warranties, and requirements
• Ensuring appropriate coverage is in place
• Following guidelines and instructions
• Preparing documents and forms
• Managing a caseload in accordance with KPIs and SLAs
• Managing reserves, payments, and financials
• Providing high-level customer service
• Performing other duties as assigned

Qualifications & Experience

• Builder or construction experience is an asset
• Ability to obtain an adjuster’s license
• High attention to detail
• Ability to manage changing priorities and organize effectively
• Proactive with initiative and follow-up skills
• Professionalism and strong work ethic
• Ability to contribute to and work well in a team
• Familiarity with computer applications; aptitude to learn new ones
• Valid driver’s license

SCM Insurance Services and affiliates welcome applications from people with disabilities. Accommodations are available upon request throughout the recruitment process.

Note to Recruitment Agencies

SCM does not accept unsolicited resumes from third-party recruiters and will not pay fees for such submissions. Resumes from candidates directly are welcomed.