Information Systems Technician

Non-Commissioned Member | Full Time, Part Time

As a member of the military, Information Systems Technicians are experts in Information Technologies (IT) who deploy, establish, administer, and maintain multi-platform networking computer environments, and a variety of data and voice networks.

They are a part of a larger team that provides the Canadian Armed Forces (CAF) with communications and information services throughout Canada and around the world. They handle communications and information systems equipment, such as:

• Wired and wireless communications and information systems
• Fibre optic and copper wire broadband technology
• Voice and data network equipment and servers

Work environment

Information Systems Technicians experience the unique adventures and challenges that come with working outdoors, in military vehicles and server rooms. Information Systems Technicians work across the country and around the world wherever the CAF has a footprint.

If you chose a career in the Regular Force, upon completion of all required training, you will be assigned to your first base. While there is some flexibility with regards to postings (relocations), accommodations can’t always be made, and therefore, you can likely expect to move at some point in your career. However, if you decide to join the Primary Reserve Force, you will do so through a specific Reserve unit. Outside of training, your chosen Reserve unit will be your workplace on a part-time basis, and you will not be obligated to relocate to a different base. As part of the Primary Reserve Force, you typically work one night per week and some weekends as a minimum with possibilities of full-time employment.

Information Systems Technicians, also known as IS TECHs, provide a comprehensive array of IT services. From configuring and maintaining IT equipment such as routers, switches, servers, computers, and teleconference systems, they ensure seamless communication on joint and ground missions, whether in Canada or abroad.

IS TECHs play a vital role in the Canadian Armed Forces, overseeing all data communications from coordinating with Internet Service Providers to managing tactical data communications systems in armoured vehicles. On a daily basis, they can install and manage network devices and servers, handle account creation and software configuration, and maintain telecommunication systems. Additionally, they are responsible for IT tasks such as network distributions, scans, changes, and troubleshooting.

Information Systems Technicians must adeptly navigate challenging situations to troubleshoot and diagnose IT and Tactical Communications systems crucial for mission-critical services. Rapid problem-solving skills are essential, alongside traits like analytical thinking, attention to detail, creativity, and unwavering persistence.

To maintain their highly adaptive skillset, Information systems technicians travel throughout the year, engaging in exercises and training courses.

The minimum required education to apply for this occupation is the completion of the provincial requirements for Grade 10 or Secondary 4 in Quebec including Gr 10 Academic Math and Gr 10 Science.