Renewals Sales Specialist

Adobe; Austin; On-site; CAD 100,000 - 179,000; Full time

Job summary

A leading company is seeking an Enterprise Renewals Account Manager to manage and renew enterprise agreements with existing customers. The role involves driving sales through various channels and maintaining customer satisfaction while managing accounts effectively. Ideal candidates will have strong sales experience, excellent communication skills, and a proven track record in enterprise software sales.

Qualifications

• 3–5 years of prior inside/outside sales experience in enterprise software.
• Prior account management experience around renewal of Enterprise Agreements.

Responsibilities

• Drive and close renewal opportunities in the Public Sector Vertical space.
• Engage in quarterly targeted call campaigns from prospect lists.
• Build pipeline of opportunities through managed accounts and campaigns.

Skills

Communication

Interpersonal Skills

Organizational Skills

Education

BS/BA degree

Tools

Salesforce

MS Office

Job description

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Enterprise Renewals Account Manager will work with existing enterprise customers to renew their Enterprise Agreements with Adobe. The renewals Account Manager will help drive Adobe enterprise solutions to our North America customers. This will be accomplished through cold calling, email campaigns, lead generation and follow-up, and daily customer sales activities. The role involves management of existing accounts through renewal of enterprise agreements as well as finding new opportunities within the account base.

What you’ll do

• Drive and close renewal opportunities in the Public Sector Vertical space for our Enterprise Term License Agreement (ETLA) program.
• Assist customers in understanding Adobe enterprise solutions, configuration, environment and how they fit within their current infrastructure and business processes.
• Understand complex business environments and uncover customer issues, process problems, and translate needs into business opportunities.
• Drive awareness into the account base through regular email campaigns and drive attendance to seminars.
• Engage in quarterly targeted call campaigns from prospect lists provided by Field Sales Marketing and your managed account list.
• Build pipeline of opportunities through managed accounts, new leads, and campaigns. Update weekly.
• Maintain up-to-date knowledge of Adobe's competitive positioning in the marketplace.

What you need to succeed

• 3–5 years of prior inside/outside sales experience, preferably in enterprise software, with a proven success record.
• Prior account management experience around renewal of Enterprise Agreements.
• Understanding of the sales cycle and solution selling process into Commercial/Education Accounts is helpful but not required.
• Excellent communication and interpersonal skills.
• Experience in prospecting to closure and holding quota for your territory.
• Accurately forecast and manage pipeline monthly and quarterly.
• Keep accurate records of all deals in CRM.
• Highly organized with the ability to work in a fast-paced environment.
• Ensure 100% customer satisfaction and maintain professional relationships that align with our core values.
• Strong written and verbal communication skills.
• Experience with MS Office and CRM solutions such as Salesforce.
• BS/BA degree required.

Compensation and Additional Information

The U.S. pay range for this position is $100,900 -- $179,000 annually, depending on location, knowledge, skills, and experience. Compensation includes base salary, commissions, and incentives, with potential long-term incentives such as equity awards. Specific salary details will be shared during the hiring process.

Additional notices include state-specific legal and employment notices, and information about Adobe’s commitment to equal employment opportunity and accessibility.