Kiehl's Beauty Advisor

Dufry; Old Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in travel retail seeks a passionate Beauty Advisor to deliver exceptional customer service and sales. This role involves engaging with customers to provide a complete shopping experience, showcasing a deep knowledge of Kiehl's products. You'll be part of a dynamic team, ensuring high standards of store presentation and customer satisfaction. If you thrive in a fast-paced environment and have a flair for beauty sales, this opportunity offers growth, ongoing training, and a supportive work culture. Join us in making every customer’s visit memorable!

Benefits

20% Employee Discount

50% Food and Beverage Discount

Paid Time Off

Medical, Dental

Life Insurance

Employee Recognition Programs

Advancement and Growth Opportunities

Ongoing Training & Development

Qualifications

• Minimum of 2+ years of Kiehl's beauty sales experience.
• Excellent customer service skills and experience in handling difficult customers.

Responsibilities

• Provide quality customer service using Travelers Best Friend selling techniques.
• Maintain store visual merchandising and cleanliness standards.

Skills

Kiehl's beauty sales experience

Customer service skills

Communication skills

Interpersonal skills

Mandarin speaking

Job description

Grow With Us!

Hudson and Duty Free is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What we will offer you:

• Competitive rate of pay $17.20/ hour
• 20% Hudson Employee Discount
• 50% Hudson Food and Beverage Discount
• Paid Time Off
• Personal and Parental Leave Programs
• Medical, Dental
• Life Insurance
• Employee Recognition Programs
• Advancement and Growth Opportunities
• On-going Training & Development

This Beauty Advisor (Kiel) – Full Time Job Is For You, If You Would Enjoy:

Provide a complete shopping experience for our customers including enthusiastic, helpful assistance and expansive knowledge of the full range of Kiehl's products. The primary responsibility is customer service and sales through exceptional communication skills and artistic ability. In addition, this position will maximize sales potential, team building and maintenance of impeccable customer service and presentation standards.

Your Team is counting on you as a Beauty Advisor to:

• Have open availability mornings, afternoons, evenings, weekends and holidays
• Work a Full-Time schedule

Specific Requirements

Customers

• Provides quality customer service through consistently demonstrating Travelers Best Friend selling techniques.
• Ability to professionally sample products as applicable.
• Provide friendly and informed information about the brand as well as the full range of products available in the store.

People

• Communicates Customer and product feedback/issues to Brand Specialist.
• Inform Management of any Health & Safety Issues

Sales & Operations

• Practices good counter practices.
• Maintains quality store visual merchandising and cleanliness standards, ensuring merchandised and displayed as per brand standards.
• Manage the cash register in the shop, making sure all Processes and Procedures regarding the handling of cash and credit cards is according to Company policies.
• Assists in ensuring store inventory on-hand is correct and assists with inventory counts.
• Maintains store and brand image by adhering to dress guidelines.
• Ensures work area is kept clean and organized.
• Practices safety consciousness at all times.
• Performs all other responsibilities as directed by the business or leadership team of which the team member is capable of performing.

Experience/Skills Required

Essential:

• Minimum of 2+ years of Kiehl's beauty sales experience
• Mandarin Speaking an Asset
• Excellent customer service skills and demonstrable experience in dealing with difficult customers.
• Ability to effectively managecustomer expectations and build loyal customer relationships.
• Excellent interpersonal and communication skills.
• Must be completely reliable.
• Must meet expectations of current position and no performance issues on file.
• Flexible and open availability including being available to work weekends, early mornings and evenings as required.

Physical Requirements:

• Position requires prolonged periods of standing/walking around store
• May involve reaching, crouching, kneeling, stooping and color vision

Disclaimer:

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and Provincial Laws).

Dufry, Hudson and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, other non-merit factors or any other prohibited grounds of discrimination found in provincial human rights statutes.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.