hotel night auditor

Rodeway Inn; Edson; On-site; CAD 30,000 - 40,000; Full time

Job summary

Rodeway Inn in Edson, Alberta is seeking a hotel night auditor. The role involves registering guests, managing reservations, and ensuring customer satisfaction. Ideal candidates will have a high school diploma and strong organizational skills. Experience is an asset.

Qualifications

• Experience an asset.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Provide customer service.

Skills

Client focus

Flexibility

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Client focus
• Flexibility
• Organized
• Reliability
• Team player

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Be the first to be notified about new hotel night auditor jobs in Edson, AB

I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time.

By entering my email, I agree to receive jobs matching this search and I agree to EightSix's Terms . I can unsubscribe at any time.

Applying to hotel night auditor @ Rodeway Inn

What email should the Hiring Manager contact you at?