travel guide

Mann International Travel & Tours & Insurance & Mortgage Group Ltd.; Abbotsford; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in travel and tourism is seeking a dedicated Travel Coordinator. The role involves confirming reservations, coordinating activities, and providing information to clients. Ideal candidates should have strong interpersonal skills and a focus on client satisfaction. Experience with newcomers and refugees is a plus.

Qualifications

• 1-2 years of experience in travel coordination.
• Participation in programs supporting newcomers and refugees.

Responsibilities

• Confirm transportation and accommodation reservations.
• Co-ordinate recreation activities.
• Conduct guided tours and provide information.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Organized

Team player

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Tasks

• Confirm transportation and accommodation reservations
• Co-ordinate recreation activities
• Resolve itinerary and other problems
• Assist clients with check-in procedures for accomodation and / or transportation
• Provide information on tipping customs, currency exchange rates, metric conversion and other details
• Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
• Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Team player

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)