shift manager - fast food restaurant

Pizza Hut; City of Cold Lake; On-site; CAD 35,000 - 45,000; Full time

Job summary

An established industry player in the fast food sector is seeking a Shift Manager to oversee operations at a bustling restaurant. This role involves supervising staff, ensuring quality control, and providing exceptional customer service in a fast-paced environment. The ideal candidate will be a team player with strong interpersonal skills, ready to train staff and maintain high standards. Join this dynamic team and contribute to delivering great dining experiences while supporting a diverse workforce. If you thrive under pressure and enjoy working in a collaborative setting, this opportunity is perfect for you.

Qualifications

• Experience in supervising food preparation and staff training.
• Ability to maintain quality control standards and address customer concerns.

Responsibilities

• Supervise and coordinate staff activities in food preparation.
• Train staff on job duties, sanitation, and safety procedures.
• Ensure food and service meet quality standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work setting

• Fast food outlet or concession
• Restaurant

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Recognized employer

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

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Applying to shift manager - fast food restaurant @ Pizza Hut

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