Food & Beverage Supervisor

Crescent Hotels & Resorts; London; On-site; CAD 45,000 - 60,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Food & Beverage Supervisor to join their team in London, Ontario. The role involves ensuring a positive guest experience through attentive service, managing daily operations, and supervising staff. Ideal candidates will have a background in hospitality, strong leadership skills, and a passion for customer service. The company promotes a diverse and inclusive environment, valuing the differences of both associates and guests.

Benefits

Competitive wages

Exceptional benefit plan for eligible associates

RSP matching program for eligible associates

Flexible scheduling

Discounts with Crescent managed properties

Access to onsite gym

Qualifications

• Minimum 2 years job-related experience, preferably in hospitality.
• Previous supervisory experience preferred.
• Knowledge of food & beverage preparation and service standards.

Responsibilities

• Oversee day-to-day operations of the restaurant and outlets.
• Coordinate and supervise scheduled F&B staff.
• Assist in controlling food and labor costs.

Skills

Customer service

Communication

Time management

Organizational skills

Education

Degree or diploma in food & beverage management or hotel management

Job description

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Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We Are Looking For Our Next Great Team Member To Join Us On Our Food & Beverage Team. We Are Committed To Providing You With

• Competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RSP matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Access to our onsite gym
  
  

Here Is What You Will Be Doing Each Day

As a Food & Beverage Supervisor, you will be working with our Food and Beverage team to ensure a positive experience for all our guests, by providing attentive, courteous, and efficient service. You will be working a rotating schedule and will assist the Food and Beverage Manager in running the day-to-day operations of the restaurant and outlets across the property. Daily responsibilities include ensuring set-up/tear-down and execution of events and meal service in accordance with BEO’s and company standards, coordinating and supervising scheduled F&B staff, providing training, operating the electronic cash register/POS system, and assisting in controlling food and labour costs while maximizing guest satisfaction.

Key Knowledge, Skills Or Abilities That Are Required

• A minimum 2-years job related experience, preferably in a hotel, conference center and/or resort setting. Previous supervisory experience is preferred.
• Ability to work long hours occasionally and stand for an entire shift.
• Must have knowledge of food & beverage preparation, conference and special event best practices, service standards and etiquette, health department rules and regulations, liquor laws and regulations.
• Degree or diploma in food & beverage management or hotel management, preferred.
  
  

Does this sound like you?

You are excited to take that next step or continue your leadership career in the field of hospitality. You have an enthusiasm for customer service, and a passion for communication and employee engagement. You don’t shy away from working side-by-side with the team you lead, being on your feet for 8 hours in a demanding role, or problem solving on-the-fly. The pride you have in your accuracy, fast-pace, record keeping, time management and organizational skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings, weekends, and holidays, works for your personal life.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

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