Field Service Technician I - Integrated Automation (Airport)

ZipRecruiter; Ontario; Remote; CAD 46,000 - 70,000; Full time

Job summary

A leading global provider of intelligent sensors is seeking a Field Service Technician to support their services across North America. This remote position involves significant travel and requires strong communication and technical skills. Ideal candidates will have a technical degree and some field service experience. Join a dynamic team and contribute to innovative automation solutions.

Benefits

17 PTO days

Medical insurance

Vision insurance

Dental insurance

Life benefits

401k

Qualifications

• 0-3 years of field service experience.
• Legally permitted to work in the U.S.

Responsibilities

• Provide excellent customer service by managing expectations effectively.
• Perform onsite commissioning and troubleshooting of SICK equipment.
• Prepare accurate service reports and travel expenses.

Skills

Communication

Organizational Skills

Interpersonal Skills

Education

Two-year college degree

Four-year degree

Tools

SOPAS

CLV Setup software

Job description

Job Description

This is a remote position with travel up to 90% of the time. Ideal candidate should live close to a US airport.
Our airport team works a variety of alternate shifts including nights/weekends.

ABOUT SICK:

SICK is a leading global provider of intelligent sensors, systems, and services for factory, logistics, and process automation applications. With more than 1,000 patents, innovation and technology are at its core. This focus on innovation and “Sensor Intelligence” has allowed SICK to develop products for every phase of production in industries such as automotive, packaging, electronics, food and beverage, consumer goods, storage and conveyor, robotics, material handling, oil and gas, chemical, power, maritime industries, and more. SICK’s focus on Sensor Intelligence enables Industry 4.0 or the Industrial Internet of Things for its customers.

COMPENSATION & BENEFITS:

The starting base salary range for this position is $46,480 - $69,025, depending on experience, skills, education, and other factors. Our benefits include 17 PTO days, medical, vision, dental insurance, life benefits, 401k, and more. Click here to view more about our benefits!

POSITION SUMMARY:

This role primarily supports SICK Services and Products across North America.

RESPONSIBILITIES:

• Provide excellent customer service by managing expectations effectively.
• Support various Services Organization programs.
• Build support structures and install SICK equipment using hand tools and basic construction knowledge.
• Make electrical connections of SICK equipment.
• Configure SICK products using a laptop and configuration software.
• Perform onsite commissioning, start-up support, monitor equipment, and adjust as needed.
• Troubleshoot, diagnose, and replace SICK equipment.
• Maintain regular attendance and punctuality.
• Prepare accurate service reports, timecards, and travel expenses.
• Attend required training sessions.
• Perform other duties as assigned.

QUALIFICATIONS:

Education and Experience:

• Two-year college degree, technical school, or equivalent work experience required. A four-year degree is preferred.
• 0-3 years of field service experience.

Other Qualifications:

• Willingness to travel domestically and internationally up to 85%.
• Availability to work alternative schedules, including weekends, nights, and on-call hours.
• Strong communication, organizational, and interpersonal skills.
• Legally permitted to work in the U.S.

POSITION SPECIFIC QUALIFICATIONS:

• Complete logistics automation training.
• Complete all assigned SICK training modules.
• Install, test, and commission specific scanner systems as per guidelines.
• Knowledge of SOPAS and CLV Setup software; ability to write simple evaluation conditions.
• Read CAD designs, wiring diagrams, and schematics.
• Complete administrative tasks accurately.
• Assemble scanner system frames.
• Work effectively in a team environment with senior technicians.

CORE COMPETENCIES:

Ethics and Integrity, Personal Growth, Customer Focus, Accountability, Building Relationships

If you thrive in a fast-paced, team-oriented environment with growth opportunities, apply online at www.sickusa.com. SICK is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or veteran status.