Solutions Sales Manager

Ford Pro is a global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories, and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

Working closely with Ford dealerships to identify possible prospective Commercial Fleet customers who would benefit from our Ford Pro software solutions. You would meet with customers to understand their requirements and present our solutions. The sales territory is the GTA/Northern Ontario area.

The Ford Pro Solutions team is seeking a talented, experienced, and passionate professional to tell the Ford Pro story to potential customers! The Solutions Sales Manager will be a subject matter expert on Ford Pro’s ancillary product portfolio and will be responsible for facilitating sales demos and training for channel sales partners including Ford dealerships. These products primarily include Ford Pro Intelligence’s software and productivity solutions. Successful candidates will combine software expertise and empathy for the end user to attract clients and to develop the software solution to their maximum potential. Additionally, ideal candidates will be relationship builders and partner with Ford Dealership personnel to drive additional sales activity and to develop the dealership channel. Solutions Sales Managers will be passionate about software features and sell their benefits, with the goal of meeting customer needs and enhancing Ford Pro vehicles and ancillary services.

You will be joining the National Ford Pro Software Solution Sales Team as a Dealer and Commercial Fleet Customer facing Solution Sales team member. This role reports directly to the Canadian based Ford Pro Intelligence, National Sales Manager. This team is part of the North American Dealer Solutions Team.

You would be expected to be able to do Software Product Demonstrations both in person and remotely.

Strong software sales skills, understanding of Ford dealership commercial fleet relationships with their customers. This role is a sales incentive role for Ford Telematics and Ford Charging Hardware and Software. The Territory is GTA/Northern Ontario.

Qualifications

The minimum requirements we seek:

• Bachelor’s degree or College/technical diploma with 8+ years of relevant industry experience (Successful candidates will be required to provide proof of education completion for the highest level of education attained. If education was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required.)
• 4+ years relevant work experience
• Must be located in the assigned territory (GTA/Northern Ontario)

Our preferred requirements:

• Software sales experience strongly preferred
• 3+ years of channel and/or direct sales experience
• Measured success and a proven track record in Software Sales
• Extensive knowledge and understanding of computer-based Applications, IT operations and SaaS
• Wireless and GPS experience
• Dealership / Channel Management experience
• Excellent interpersonal skills and an ability to work well within and across multiple functions
• Personal drive and competitive spirit to succeed in the marketplace
• Desire to do what is right for the customer
• Sales / service customer contract experience
• Salesforce software utilization, preferred

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and/or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.

Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited does not sponsor work permit applications.

Responsibilities

The primary responsibilities for this position include but are not limited to:

• Conduct sales demonstrations to prospective customers (both in person and virtual)
• Provide channel partner training to increase the knowledge level of sales representatives
• Be the point of contact for new clients and channel partners
• Assist with client support, as well as customer issue resolution as necessary to support a seamless, always-on experience
• Support local dealership partners on sales opportunities within a specified territory
• Generate leads through channel partners and close sales opportunities
• Establish positive working relationships with Ford/Lincoln dealers and their commercial sales team
• Manage prospecting, onboarding, and ongoing support efforts with prospective/existing customers
• Provide voice of customer feedback on Ford Pro products to the product development teams
• Follow the defined lead management process for documenting contact with customers
• 50%+ travel in Ontario