Sales / Service Rep. (Paper Mill Industry)

Andritz AG; Town of Kentville; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the Pulp & Paper Service industry is seeking a Sales / Service Representative to develop relationships with paper mill customers. The role involves conducting audits, optimizing operations, and providing technical sales support for Andritz products. Ideal candidates should possess a degree in Engineering or Business and have strong communication skills. Some travel is required within the assigned region.

Qualifications

• Degree preferred in Engineering or Business.
• Requires excellent communication and interpersonal skills.
• Strong computer skills including Word and Excel.

Responsibilities

• Develops relationships with paper mill customers.
• Conducts paper machine audits and service calls.
• Prepares monthly summaries for the Regional Sales Manager.

Skills

Communication

Interpersonal Skills

Entrepreneurial Drive

Education

Degree in Engineering

Degree in Business

Tools

Word

Excel

Database Management

Job description

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Job title : Sales / Service Rep. (Paper Mill Industry)

Job family : Sales, Marketing & Product Management

Business area : Pulp & Paper Service

Location type : Remote

Contract type : Permanent

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

APPLICATION SALES ENGINEER (ASE) PMC and / or ROLLS - SUMMARY OF POSITION

Reporting to the Sales Manager, this position is responsible for providing technical sales to area customers in order to identify, communicate, and pursue sales opportunities of Andritz Fabrics and Rolls products.

JOB RESPONSIBILITIES

• Develops relationships with paper mill customer base to identify Andritz sales opportunities.
• Conducts paper machine audits and service calls to assist customers with innovated sales applications.
• Ensures customer needs are clearly defined and addressed in a timely manner.
• Conducts paper machine optimization, shutdown inspections, and prepares onsite reports.
• Optimizes operating efficiencies for customers utilizing proprietary modeling software programs.
• Troubleshoots customer problems and provides and / or helps implement appropriate solutions.
• Mitigates warranty exposure through early detection and prevention of potential problems.
• Assists paper mills to set up proper records and complete value results platforms.
• Helps the local team build and maintain comprehensive databases on customer paper machine clothing and / or roll covers, and / or bowed rolls and / or mechanical specifications, installations and product life information.
• Conducts “Rezolve - press optimization studies” of area paper machines to enhance paper machine productivity and increase Andritz sales.
• Searches out and recommends new machine clothing, and / or roll cover, and / or bowed roll applications.
• Communicates field activity, including sales opportunities, inter-company items, and competitive issues to the appropriate Sales Manager.
• Prepares monthly summary to the Regional Sales Manager outlining highlights of the previous month, a forecast of the requirements of the following month, areas of opportunity in the field, plant issues, and competitive issues / gossip.
• Manages an expense budget to maintain and grow business.

JOB REQUIREMENTS

Degree preferred in Engineering or Business and / or extensive maintenance, production or sales experience within the paper or other related applicable industry. Requires excellent communication and interpersonal skills, a proven relationship builder, paper mill aptitude, and a strong entrepreneurial drive. Strong computer skills including solid understanding of Word, Excel and general database management. Some travel required within the assigned region.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.