Sport Shop Assistant

Canlan Sports; Oakville; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in recreational sports is seeking enthusiastic Sports Shop Assistants to join their team. In this dynamic role, you will provide exceptional service and sales to customers while maintaining a clean and organized shop environment. Your responsibilities will include engaging with customers, promoting products, and ensuring effective use of the ORION POS system. This is a fantastic opportunity to be part of a company that values innovative programming and service excellence, contributing to world-class sports communities. If you have a passion for sports and customer service, this role is perfect for you.

Qualifications

• Strong customer service skills and ability to engage with customers.
• Knowledge of retail operations and cash handling procedures.

Responsibilities

• Provide positive service and sales to customers in a friendly manner.
• Ensure shop procedures are followed and maintain product knowledge.

Skills

Customer Service

Sales Skills

Product Knowledge

Cash Handling

Skate Sharpening

Education

High School Diploma

Tools

ORION POS System

Job description

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers’ expectations and the commitment needed to deliver industry-leading participant experiences.

Our Sports Shop Assistants provide positive service and sales to all prospective customers in a friendly and timely manner in a clean and organized environment.

Responsibilities

1. Ensure shop opening and closing procedures are followed (shift dependent)
2. Receive, securely shop and mechanize product following established procedures
3. Demonstrate strong product knowledge and attend product knowledge seminars (both facility and vendor provided)
4. Actively engage customers by:
5. Greeting them upon their entry to the shop
6. Maintaining a presence on the retail floor
7. Promoting Sports Shop products and services
8. Execute initiatives in effective and accurate use of ORION POS system and cash handling procedures
9. Develop and maintain strong skate sharpening skills and certification
10. Report to Sports Shop Supervisor all relative customer questions, suggestions or complaints
11. Monitor stock and ensure the shop and all inventory is kept clean
12. Replenish and maintain shop products on the floor as needed
13. Adhere to all Risk Management policies and procedures
14. Report any unsafe Health & Safety conditions
15. Be