Bilingual Service Broker

10169 Cia Hub Canadian Insurance Alliance; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading insurance brokerage is seeking Bilingual Service Insurance Brokers in Ottawa. This full-time role offers paid training, competitive salary, and benefits. Responsibilities include assessing client needs and providing exceptional customer service in a dynamic team environment.

Benefits

Employee Discounts on Personal Home & Auto Policies

Employee Referral Program

Paid Vacation

Paid Sick Days

Recognition Programs

HUB Paid Personal Days

Health & Wellness Initiatives

Group RRSP Company Matching Program

Group Benefits Plan (Health & Dental)

Corporate Discounts on Gym Membership

Company Paid Employee Assistance Program

Qualifications

• Bilingual in French and English is essential.
• University degree or college diploma preferred but not required.
• Previous customer service experience or strong desire to help customers.

Responsibilities

• Assess client needs and provide recommendations.
• Create an effortless experience for customers.
• Underwrite and process requested changes.

Skills

Bilingual in French and English

Customer service

Decision-making

Analytical skills

Ability to multitask

Calm under pressure

Positive attitude

Teamwork

Education

University degree or college diploma

High school or equivalent

Job description

HUB International is the largest insurance brokerage in Canada. Our vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most. Our HUB Customer Central (HCC) office is looking for full time Bilingual Service Insurance Brokers to join our team!

The Role

As a Bilingual Service Insurance Broker for home and auto insurance you will receive paid training, a competitive salary and benefits package along with opportunity for growth within our group of companies. Compensation for this position is a base salary + incentives.

• Assess client needs, advise client on recommendations and execute on all important details
• Create an effortless experience for our customers
• Demonstrate strong decision-making and analytical skills
• Underwrite and process requested changes
• With experience and training, develop understanding of the insurers’ underwriting guidelines
• Use sound underwriting judgment when reviewing and modifying policies

Skills and Requirements

• Bilingual in French and English
• University degree, college diploma or the equivalent combination of formal education and experience is preferred but not required
• Previous success in customer service or a strong desire to help customers
• Ability to multitask on a phone and computer
• Ability to stay calm under pressure
• Positive and enthusiastic attitude
• Desire to work in a dynamic team environment
• Insurance experience is not required

HUB "Total Rewards"

• Employee Discounts on Personal Home & Auto Policies
• Employee Referral Program – Award for successful hires
• Paid Vacation
• Paid Sick Days
• Recognition Programs
• HUB Paid Personal Days
• Health & Wellness Initiatives
• Group RRSP Company Matching Program
• Group Benefits Plan (Health & Dental)
• Corporate Discounts on Gym Membership
• Company Paid Employee Assistance Program

Want to get started in a career with endless opportunities but do not know where to start? Join our team and we will provide you with paid training to prepare you for the Registered Insurance Brokers of Ontario (RIBO) licensing exam and start on an a new and exciting career path!

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

Get to Know HUB

HUB International offers a full spectrum of insurance and related services, including Property / Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

WeAreHCC

Department Human ResourcesRequired Experience : Less than 1 year of relevant experienceRequired Travel : No Travel RequiredRequired Education : High school or equivalent