Sales Associate Iii

COACH; Vancouver; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in luxury retail is seeking a Sales Associate in Vancouver. The role involves delivering exceptional customer service, achieving sales goals, and maintaining product knowledge. Ideal candidates will have 1-3 years of experience in luxury retail, a passion for fashion, and strong interpersonal skills.

Qualifications

• 1-3 years of previous selling experience in a luxury retail service environment preferred.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Ability to communicate effectively with customers and team.

Responsibilities

• Deliver renowned and authentic service that creates an expressive luxury customer experience.
• Achieve and exceed goals through sales strategies and clienteling.
• Build credibility and trust as a personal stylist and fashion expert.

Skills

Customer Focus

Interpersonal Savvy

Creativity

Education

High school diploma or equivalent

College degree preferred

Tools

Cash register systems

Mobile POS

Basic computer skills

Job description

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The successful individual will leverage their proficiency in Sales to:

1. Deliver renowned and authentic service that creates an Expressive luxury customer experience
2. Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
3. Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
4. Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
5. Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate

The accomplished individual will possess:

1. 1-3 years of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace
2. High school diploma or equivalent; college degree preferred
3. Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
4. Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
5. Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

Our Competencies for All Employees include:

• Courage
• Creativity
• Customer Focus
• Dealing with Ambiguity
• Drive for Results
• Interpersonal Savvy
• Learning on the Fly

Our Competencies for All People Managers include:

• Strategic Agility
• Developing Direct Reports and Others
• Building Effective Teams

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on qualifications and are made without regard to legally protected characteristics.

We provide reasonable accommodations for disabilities or religious beliefs. For assistance, contact Tapestry People Services.

Visit Tapestry, Inc. at http://www.tapestry.com