Senior Consultant, Group Benefits Services (Job ID: PRL59)

Purves Redmond Limited; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Consultant for Group Benefits Services. This pivotal role involves managing a diverse portfolio of clients, ensuring they receive top-notch service and support. You will be the trusted advisor, leveraging your technical expertise in group benefits to drive revenue growth and enhance client relationships. The ideal candidate will have a strong background in benefits consulting, excellent communication skills, and a commitment to service excellence. Join a dynamic team that values professional development and offers opportunities for growth in a collaborative environment.

Qualifications

• 5+ years of experience in group benefits consulting required.
• Active LLQP and CEBS designation preferred.

Responsibilities

• Manage a portfolio of clients and deliver exceptional service.
• Drive revenue growth through relationship management and upselling.

Skills

Relationship Management

Technical Expertise in Group Benefits

Analytical Skills

Presentation Skills

Negotiation Skills

Client-focused Service Excellence

Education

Active LLQP

CEBS designation

5+ years in group benefits consulting

Tools

Microsoft Office Suite

Applied EPIC Systems

Job description

As a Senior Consultant, Group Benefits Services, you will be responsible for managing and growing your own book of business. You will serve as a trusted advisor to clients across various industries and sizes, ensuring that the service and support that they receive aligns with PRL’s standards. This role requires strong relationship management, technical expertise in group benefits, and a strategic approach to driving revenue growth.

Role Description

Key Accountabilities:

• Serve as the primary benefits consultant for an assigned portfolio of clients, fostering trust and delivering exceptional service
• Manage all client deliverables, ensuring their timely and accurate production in collaboration with internal teams. Deliverables include renewal negotiations, marketing exercises, carrier transitions, employee presentations, experience reporting, budget projections, and client benchmarking
• Represent PRL at client meetings, industry conferences, and networking events to enhance visibility and business opportunities
• Drive revenue growth by nurturing relationships with current clients, identifying upselling and cross-selling opportunities, and actively participating in team-based sales initiatives alongside other consultants and technical experts
• Maintain up-to-date knowledge of carrier products, network structures, cost management strategies and funding mechanisms to provide informed recommendations to clients
• Act as the primary point of contact for client inquiries, swiftly addressing issues, concerns, and claims-related matters
• Strengthen and expand relationships with clients, carriers, and internal cross-functional teams to enhance collaboration and service delivery
• Stay informed of industry trends, regulatory changes, and emerging best practices to provide proactive guidance to clients

Experience & Education Requirements:

• Active LLQP (Life License Qualification Program)
• CEBS (Certified Employee Benefits Specialist) designation is an asset
• A minimum of 5 years of experience in group benefits consulting/brokerage firm
• Strong knowledge of employee benefits plans, funding arrangements, and carrier products
• Demonstrated ability to manage a portfolio of clients and drive revenue growth
• Polished presentation, communication, and negotiation skills
• Strong analytical skills with experience in benefits benchmarking and financial analysis
• Proven organizational skills, attention to detail and the ability to effectively coordinate the delivery of projects and advisory services
• Client-focused with an unwavering commitment to service excellence
• Committed to professional development, with a desire to stay current with industry, market, and legislative trends that impact health & wellness plan design, delivery and compliance
• Proficient with Microsoft Office Suite; experience with Applied EPIC Systems is an asset

If this opportunity is right for you, please submit your resume and cover letter by email to [e-mail] and reference the Job ID above in the title. We would like to thank all applicants for their interest but only those selected for an interview will be contacted.

At PRL, we are an equal employment opportunity employer based on job-related skills and experience. If you require any accommodation during the hiring process or upon hire, please inform Human Resources and we will provide suitable accommodation that takes into account the applicant’s accessibility.