Service Technician

A problem well solved is a job well done. Our client, located on Île Perrot, is looking for a service technician who can efficiently diagnose, maintain, and repair equipment while ensuring quality service and guaranteeing customer satisfaction. The ideal candidate must demonstrate autonomy, rigor, and solid technical skills, while being able to work under pressure and identify the most suitable solutions to meet each client's specific needs. If you are passionate about mechanics, have a team spirit, and want to contribute to a dynamic work environment, this position is for you!

Tasks

1. Perform emergency interventions, preventive maintenance, repairs, fault diagnosis, and provide instructions to clients regarding their generators in an effective manner.
2. Test, measure, and verify the operation of electrical components, including live elements and electric fields.
3. Carry out commissioning and load tests as needed.
4. Handle and diagnose thermal engine generators operating on diesel or natural gas.
5. Ensure the maintenance and management of company tools and equipment, including precise tracking of spare parts inventory.
6. Inform the supervisor of all aspects of the service performed.
7. Write service and performance reports for the required equipment.
8. Perform any other related tasks.

Advantages

1. Company vehicle, gas card, and credit card for business expenses.
2. Group insurance after 90 days, as well as life and disability insurance.
3. Health and wellness spending accounts for medical expenses and physical/mental activities.
4. 5 personal days.
5. Vacation.
6. Uniform and tools provided.

Job requirements

1. Experience as a field service technician for generators is preferred.
2. DEP in electromechanics or other equivalent training.
3. Valid driver's license in Quebec and a clean driving record.
4. Skills in mechanical, engine, and electrical diagnostics.
5. Excellent customer service skills with solid experience.
6. Advanced proficiency in English (50% of the time) to communicate with English-speaking clients.
7. Must be available for service calls.

Desired profile

1. Excellent interpersonal skills, ability to work in a team, and communicate effectively.
2. Strong sense of initiative and listening skills, with a strong commitment to customer satisfaction.
3. Proactive in problem-solving, providing high-quality customer service.