Seasonal Front Desk Clerk

Parkbridge; Wasaga Beach; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading resort operator in Canada seeks customer service representatives for the Wasaga CountryLife resort. This role involves greeting guests, managing reservations, and ensuring an exceptional vacation experience. Ideal candidates will have customer service experience, be detail-oriented, and possess strong organizational skills. Join a fun work environment with opportunities for growth from May until November 15, 2025.

Benefits

Opportunities for personal and professional growth

Fun work environment

Qualifications

• 1-2 years of customer service experience required.
• Experience in tourism/hospitality is an asset.
• Proficiency in Microsoft Office (Outlook, Excel, Word).

Responsibilities

• Greet guests and process check-ins and payments.
• Handle reservations via phone, online, and in person.
• Conduct daily site inspections and investigate discrepancies.

Skills

Customer Service

Time Management

Multitasking

Problem Solving

Organizational Skills

Education

1-2 years of customer service experience

Experience in tourism/hospitality or campgrounds

Tools

Microsoft Office

Job description

About Parkbridge Lifestyle Communities

Parkbridge Lifestyle Communities is Canada's leading developer and owner/operator of 90 residential and resort communities across six provinces. We enrich the lives of Canadians by helping couples buy their first home, supporting seniors in downsizing for a carefree retirement, and providing families with vacation opportunities at RV resorts featuring activity programs and amenities. As part of QuadReal Property Group, Parkbridge manages and invests in its properties, fostering strong customer relationships and vibrant communities with quality amenities.

Visit www.parkbridge.com for more information.

About QuadReal Property Group

QuadReal, headquartered in Vancouver, BC, is a global real estate investment, operating, and development company with assets under management of $94 billion. It has expanded from a Canadian full-service real estate operator to investing in equity and debt markets worldwide, both public and private. QuadReal aims to deliver strong investment returns while creating sustainable environments that add value to communities now and for future generations.

Visit www.quadreal.com

Resort Name: Wasaga CountryLife

Location: 91 Theme Park Drive, Wasaga Beach, ON

Pay Rate: $17.20 per hour

Job Duration: May until November 15, 2025

We seek individuals with focus, ambition, and drive to help us achieve our goals. We offer competitive pay, a fun work environment, and opportunities for personal and professional growth through mentoring and training. Join our global team and make a difference in our communities!

This role involves customer service and front desk support, requiring some evenings and weekends.

What’s In It For You

• Opportunity to learn and work in a unique, growing market
• A collaborative culture that celebrates success

What People Say About You

You are enthusiastic, helpful, and committed to providing guests with an exceptional vacation experience. You maintain a professional demeanor and high customer service standards at all times.

Job Requirements

• Greet guests and process check-ins and payments
• Handle reservations via phone, online, and in person
• Create emails, letters, newsletters, posters, and other documents as needed
• Be detail-oriented and produce quality documents efficiently using templates
• Manage all outgoing and incoming calls and emails
• Exercise sound judgment, reasoning, and discretion
• Demonstrate problem-solving, critical thinking, and organizational skills
• Conduct daily site inspections and investigate discrepancies

Skills & Abilities

• Proficiency in Microsoft Office (Outlook, Excel, Word)
• Excellent time management, multitasking, and prioritization skills
• Reliable transportation
• Availability to work weekends and flexible shifts, potentially full-time based on business needs

Education & Experience

• 1-2 years of customer service experience
• Experience in tourism/hospitality or campgrounds is an asset

Note to Recruiters: QuadReal and Parkbridge do not accept unsolicited resumes unless directly from candidates. Resumes sent unsolicited will be considered property of QuadReal and no fee will be paid. Agencies must have a valid contract to submit resumes.

QuadReal provides accommodations for applicants with disabilities during the hiring process. Please inform the Talent Acquisition team if you require assistance, including your contact preferences and the job posting number.