Lead UX Designer

S&P Global; Old Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a talented UX Product Designer to lead innovative design efforts within their ratings technology sector. This role demands a blend of analytical and creative skills, focusing on user-centered design methodologies to enhance product experiences. The ideal candidate will thrive in a collaborative environment, conducting user research and defining strategies that align with business goals. With a commitment to excellence and a passion for technology, you'll play a pivotal role in shaping the future of user experiences in a fast-paced setting. Join a dynamic team dedicated to transforming insights into impactful solutions.

Benefits

Health care coverage

Generous time off

Continuous learning resources

Retirement planning

Company-matched student loan contribution

Family friendly perks

Retail discounts

Referral incentive awards

Qualifications

• 8+ years of experience in user experience and interaction design.
• Experience designing large scale enterprise applications.
• Strong understanding of user-centered design methodologies.

Responsibilities

• Conduct user experience research to understand customer needs.
• Define and execute user experience strategy aligned with business goals.
• Lead user research efforts including surveys and usability testing.

Skills

User Experience Design

Interaction Design

Problem-Solving Skills

Communication Skills

Analytical Skills

Collaboration

User-Centered Design Methodologies

Mobile Design

Responsive Design

Education

Bachelor’s degree in Human Computer Interaction

Tools

CSS

HTML

JavaScript

Angular

React

Job description

About the Role:

Grade Level (for internal use):

11

The Role:

You will be responsible for the UX product design within S&P Ratings Technology. The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. This individual excels at providing both highly analytical as well as highly creative ideas to a design engagement. The candidate will also have extensive experience in a fast-paced and innovative development environment. A thorough understanding of contemporary user-centered design methodologies is a must

Responsibilities and Impact:

• Conduct user experience research to understand customer needs, opportunities, and pain points.

• Define and execute a user experience strategy that aligns with the business and product goals.

• Understand industry trends to drive product design and innovation.

• Collaborate closely with business and product stakeholders to understand their requirements, priorities, and constraints.

• Serve as a bridge between the UX team and other departments, ensuring effective communication and alignment.

• Develop and communicate a clear product vision for the new experience tailored to analysts.

• Create and manage a product roadmap that reflects the user experience strategy.

• Lead user research efforts, including surveys, interviews, and usability testing, to gather insights and validate design decisions.

• Develop mockups, user flows, wireframes, prototypes, and user interfaces that provide an intuitive and efficient experience for analysts.

• Establish and promote design guidelines, best practices and standards.

• Gather and review UX focused metrics and provide recommendations based on those metrics.

What We’re Looking For:

Basic Required Qualifications:

• 8+ years of experience in the field of user experience design and interaction design/development.

• Bachelor’s degree in Human Computer Interaction or related field

• Experience in product design

• Experience working across departments to define, manage, and prioritize work.

• Excellent communication, presentation, and analytical skills.

• Experience designing large scale enterprise and workflow applications.

• Experience creating wireframes, visual mockups, graphics, and user workflows.

• Experience with user interface design patterns and standard UCD methodologies

• Collaborated with cross-functional teams to bring products to market.

• Experience with cross-browser compatibility and performance

• Good understanding of Mobile and responsive design

• Passion for technology and design, and the drive to stay on top of industry trends and best practices.

• Knowledge and/or experience with following technologies are a plus: CSS, HTML, JavaScript, Angular, React.

About S&P Global Ratings

At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit www.spglobal.com/ratings

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [e-mail] and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

IFTECH202.2 - Middle Professional Tier II (EEO Job Group)

Job ID: 315453

Posted On: 2025-05-10

Location: Toronto, Ontario, Canada