Operations Customer Service Representative

Intelcom | Dragonfly; Granby; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join a leading last-mile carrier as an Operations Customer Service Representative. You'll thrive in a fast-paced environment, assisting customers and drivers while ensuring timely deliveries. With opportunities for part-time and full-time positions, Intelcom values diverse experiences and fosters an inclusive culture. Apply now to be part of our innovative team!

Qualifications

• Proficient with computers and various systems.
• Ability to stay calm under pressure.

Responsibilities

• Assist customers and drivers to ensure timely deliveries.
• Handle returns to the Delivery Center.

Skills

Communication

Organization

Data Entry

Problem Solving

Job description

Ride the next mile with us!

Why choose Intelcom and become one of our Operations Customer Service Representatives?

• You thrive on helping others and finding solid solutions to ensure deliveries are completed on time by assisting customers and drivers.
• You’ll work with a variety of people in-person, by phone, and via email, impressing them with your communication skills.
• You enjoy a fast-paced environment and are organized to keep track of all packages and handle returns to the Delivery Center.
• You’re proficient with computers, enjoy data entry, report production, and working with various systems.
• You stay calm under pressure and manage different types of situations effectively.

If this job interests you, send us your application, and we’ll get in touch with you as soon as possible.

Position types include: Warehouse – Delivery – Customer Excellence – Part Time – Full Time

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada, along with our network of independent contractors, contribute to our daily operations.

Our goal is simple: in a constantly evolving business sector, we don’t just follow, we get ahead. We innovate through services and delivery methods, and are undergoing a technological transformation where customer experience and logistics technologies are central to our evolution.

At Intelcom, we value diverse experiences and are committed to fostering an inclusive culture. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.