Charlotte Tilbury Full-Time Brand Expert

Charlotte Tilbury; Montreal; On-site; CAD 60,000 - 80,000; Part time

Job summary

Charlotte Tilbury is seeking Freelance Brand Experts in Montreal to enhance customer experience through exceptional makeup artistry and sales. Candidates should possess strong artistry skills and a passion for beauty, contributing to the brand's philosophy of artistry made easy while achieving sales goals.

Qualifications

• Strong artistry, sales, and service talents.
• Experience in beauty and retail is essential.

Responsibilities

• Promote and create makeup magic in-store, achieving sales targets.
• Deliver exceptional customer service reflecting brand values.
• Maintain cleanliness and readiness of the counter.

Skills

Artistry

Sales

Customer Service

Job description

Charlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Charlotte Tilbury Freelance Brand Expert team. As a member of this team, you will need strong artistry, sales, and service talents. You will teach customers Charlotte’s secrets of artistry learned over 20 years of working with top celebrities and brands. Your role is to deliver Charlotte’s philosophy of artistry made easy and contribute to building an amazing beauty business. Sales drive and experience in beauty and retail are essential.

Requirements

The Freelance Brand Expert is responsible for promoting and creating makeup magic in-store, representing the ethos, products, and image of Charlotte Tilbury. Working within an elite team, you will drive business through exceptional makeup artistry and customer service, reflecting the brand values and customer base. Your goal is to achieve sales targets by providing an extraordinary experience and exemplary service. This role requires passion and enthusiasm for Charlotte Tilbury, delivering her philosophy of artistry made easy along with a personalized shopping experience.

Main Duties

1. Sales:
   • Strive to achieve event sales goals and sales per hour targets.
   • Create brand awareness through sharing and demonstrating product knowledge.
   • Demonstrate entrepreneurial spirit within company guidelines.
2. Customer Service:
   • Lead by example to promote the Tilbury Touch and exceptional customer service.
3. Team Work:
   • Maintain a positive and cooperative approach with colleagues.
   • Foster open and positive communication, professionalism, and creativity.
4. Operations:
   • Ensure the counter is “customer ready” from open to close.
   • Maintain cleanliness of display units, tools, and testers.
   • Assist with inventory management, stock counts, and replenishment.
   • Support visual merchandising, new launch displays, and collateral placement.
   • Assist in executing events.
   • Communicate regularly with the Brand field team regarding counter needs or concerns.
   • Manage schedule, clocking in/out, and submitting timesheets accurately.

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