Site Reliability Engineer - Azure Red Hat OpenShift

Red Hat; Ontario; Hybrid; CAD 94,000 - 152,000; Full time

Job summary

A leading company is seeking a Site Reliability Engineer to work in a hybrid role, focusing on developing and operating OpenShift managed cloud services. The role involves coding, operations, and tackling complex challenges at scale. Candidates should have extensive experience with Linux servers, enterprise monitoring, and configuration management. The company values teamwork, transparency, and continuous improvement, offering a supportive environment for personal and professional growth.

Benefits

Comprehensive medical, dental, and vision coverage

Flexible Spending Account

Health Savings Account

Retirement 401(k) with employer match

Paid time off and holidays

Paid parental leave

Stock purchase plan

Tuition reimbursement

Qualifications

• 5+ years managing Linux servers, especially RHEL, CentOS, or Fedora.
• Experience with enterprise systems monitoring and configuration management.

Responsibilities

• Contribute code to increase scalability and reliability of the service.
• Participate in a regular on-call schedule.
• Resolve customer issues escalated from the Global Support team.

Skills

Linux

Communication

Troubleshooting

Education

Bachelor's degree in Computer Science

Tools

Prometheus

Ansible

Docker

Job description

Site Reliability Engineer - Azure Red Hat OpenShift

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Remote type: Hybrid | Locations: Raleigh, Remote, CA, ON | Time type: Full time | Posted on: Posted 4 Days Ago | Job requisition id: R-047494

Red Hat is seeking a Site Reliability Engineer (SRE) to work a hybrid schedule in our Raleigh, NC corporate headquarters. In this role, you will develop, scale, and operate our OpenShift managed cloud services. OpenShift is Red Hat’s enterprise Kubernetes distribution. As an SRE, you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.

On the SRE team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services, while using your skills in coding, operations, and large-scale distributed system design.

Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth.

What You'll Do

1. Contribute code to increase the scalability and reliability of the service
2. Contribute software tests and participate in peer review to increase the quality of our codebase
3. Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
4. Participate in a regular on-call schedule, including occasional paid weekends and holidays
5. Practice sustainable incident response and blameless postmortems
6. Resolve customer issues escalated from the Red Hat Global Support team
7. Work within a small agile team to develop and improve SRE software, support your peers, plan, and self-improve

What You'll Bring

• Bachelor's degree in Computer Science or related technical field, or equivalent experience
• 5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as AWS, GCE, or Azure
• 3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus
• 3+ years of experience with enterprise configuration management software like Ansible, Puppet, or Chef
• 2+ years of experience programming with at least one object-oriented language; Golang, Java, or Python preferred
• 2+ years of experience delivering a hosted service
• Demonstrated ability to troubleshoot system issues quickly and accurately
• Solid understanding of TCP/IP networking and protocols like DNS and HTTP
• Good communication skills and experience working directly with and presenting to customers
• 1+ year(s) of experience with Kubernetes and Docker containers are a plus

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on factors including location, experience, skills, market value, and internal pay equity. The role may be eligible for bonuses, commissions, and equity. For Remote-US roles, the salary range may vary by location but will reflect the role's duties and your experience.

About Red Hat

Red Hat is the leading provider of enterprise open source software solutions, delivering Linux, cloud, container, and Kubernetes technologies across 40+ countries. We foster flexible work environments and an inclusive culture where ideas and contributions are valued. We hire passionate individuals ready to contribute, solve complex problems, and make an impact.

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account for healthcare and dependent care
• Health Savings Account for high deductible plans
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave for all new parents
• Additional benefits: stock purchase plan, tuition reimbursement, and more

Note: Benefits apply to full-time, permanent associates in the US.

Inclusion at Red Hat

Our culture is based on transparency, collaboration, and inclusion, empowering diverse voices and perspectives to drive innovation. We aim for an environment where everyone is heard, valued, and has equal opportunity.

Equal Opportunity Policy (EEO)

Red Hat is an equal opportunity employer. We review applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or other legally protected status. We do not accept unsolicited resumes from agencies and support applicants with disabilities by providing reasonable accommodations. For assistance, email [emailprotected].