Departmental Business Coordinator Job Details | Bank of Canada

Bank of Canada; Ottawa; Hybrid; CAD 72,000 - 85,000; Full time

Job summary

Join a leading organization as a Departmental Business Coordinator, where you will support the HR Senior Leadership Team. This role offers a unique opportunity to contribute to the Bank of Canada's mission while enjoying a flexible hybrid work model. With a focus on executive services, you will manage business support tasks, develop collaborative relationships, and ensure effective coordination of work. The position requires a college diploma and 3 to 5 years of relevant experience, along with exceptional communication and organizational skills.

Benefits

Defined-benefit pension plan

Flexible work arrangements

Comprehensive benefits package

Extra vacation days

Performance pay incentives

Qualifications

• 3 to 5 years of relevant work experience in business support or coordination.
• Expert-level knowledge of MS Outlook and proficiency in Microsoft Office tools.

Responsibilities

• Provide business support to the CHRO & MD of HR.
• Liaise with internal and external stakeholders.
• Organize meetings and manage the CHRO's external networks.

Skills

Communication

Interpersonal Skills

Attention to Detail

Organizational Skills

Education

College Diploma

Tools

MS Outlook

Microsoft Word

Excel

PowerPoint

Visio

SharePoint

SuccessFactors

Job description

Departmental Business Coordinator

Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.

Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada

Find out more about the next steps in our Recruitment process.

About the position
Reporting to the Director of HR Effectiveness & Vendor Management and primarily supporting the CHRO & MD of HR, you are a key player in the business and program support function to the HR Senior Leadership Team and the department with a particular focus on Executive Services. Working closely with the CHRO and the SLT, the Departmental Business Coordinator contributes to the effectiveness of the department and the CHRO by building a strong understanding of the business areas of the department and a strong network of colleagues in departments across the Bank. In this position, you provide a full range of bilingual business and program support, you develop and maintain collaborative relationships with internal and external counterparts and stakeholders to organize meetings, resolve day to day issues and support client needs and operational objectives. You also support the Sr HR Advisor, Executive Services, in the areas of executive recruitment, talent management, succession planning and APSR.

What you will do

• Provide business support to the CHRO & MD of HR and the Sr HR Advisor Executive Services on day-to-day activities
• Liaise with the Governance Office to support all CHRO and SLT activities and participation in Executive Committee and Board of Directors and Committee meetings
• Liaise with your network across other areas of the Bank to remain well informed of the numerous corporate, departmental and individual business line priorities - recognizing linkages, communicating requirements, providing follow up and ensuring effective coordination of work and quality deliverables
• Liaise with the key internal contacts responsible for all other Bank committees (PAC, Security Cttee, ROC, etc.) or groups in which the CHRO or SLT participates
• Write short notes raising issues, assessing alternatives, providing recommendations and summarizing any actions taken
• Provide guidance in the effective and consistent management of information, preparation of reports and presentation materials for the CHRO’s participation in internal and external committee and Board meetings
• Mange the CHRO’s external networks
• Support the Executive Services portfolio of programs which includes Succession Planning and SO recruitment.
• Maintain and update data in support of succession planning and related talent programs across multiple systems and tools (e.g., SuccessFactors, Excel, Visio).
• Organize and support the setup of key meetings throughout the lifecycle of talent programs (APSR, Succession Planning, etc.).
• Act as the departmental SPO Power User and as data steward for Executive Services and administer Sharepoint for the Senior Leadership Team and Succession Planning.
• Participate in departmental organization effectiveness work initiatives

What you need to succeed

• Expert-level knowledge of MS Outlook and experience in email and calendar management
• Proficient with Microsoft Word, Excel, PowerPoint, Visio, SharePoint
• Ability to organize work, effectively manage priorities and take necessary steps to drive initiatives forward to meet tight deadlines
• Extremely high attention to detail
• Ability to work with confidence and make decisions; look for opportunities to make work more effective
• Proactively looks for ways to improve processes or systems and solve potential problems
• Excellent interpersonal and communication skills; experience in developing and maintaining a network of relationships with clients, internal colleagues and contacts external to the Bank.
• Commitment to confidentiality and integrity; exercise excellent judgment and discretion in all matters
• Curiosity and ability to learn to work with various platforms & systems (i.e. SuccessFactors, Service Now)

.

Asset

• Knowledge of the Bank’s governance structure and committees
• Working knowledge of SharePoint and record management principles

Your education and experience
This position requires a minimum of a college diploma with 3 to 5 years of relevant work experience (such as EAA, business support, coordination role). An equivalent combination of education and experience may be considered.

Language requirement
The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French. The position language requirement is Level 5 (Fully Functional). If a qualified candidate who meets the language requirement of the position is not found, a qualified candidate who does not meet the language requirement may be considered. Training may be provided to help reach the required level. Both bilingual and unilingual candidates are encouraged to apply.

What you need to know

• Priority will be given to Canadian citizens and permanent residents
• Security level required: Be eligible to obtain Reliability
• There will be no relocation assistance provided
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a substantial part of each month as part of the Bank`s hybrid work model, and they are expected on site at the Bank location a minimum of eight days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.

• Salaries are based on qualifications and experience and typically range from $72,070to $84,788 (job grade 14)
• The Bank offers an incentive for successfully meeting expectations at 5 to 7% of your base salary. The Bank offers additional performance pay (3%) for those who exceed expectations.Exceptional performers who far exceed expectations may be eligible for higher performance pay.
• Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
• Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.