Manager of Game Presentation

J.D. Irving, Limited; Moncton; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player in sports entertainment is seeking a creative and dynamic Manager of Game Presentation. This role is pivotal in enhancing the in-game experience for fans at the Avenir Centre, ensuring top-notch entertainment and engagement during events. You will lead a dedicated team, oversee all aspects of game-day production, and collaborate with various departments to deliver exceptional experiences. If you thrive in a fast-paced environment and have a passion for sports and entertainment, this is the perfect opportunity to make your mark in a vibrant and exciting setting.

Qualifications

• High familiarity with in-game entertainment trends and successes.
• Formal education in hospitality or entertainment preferred.

Responsibilities

• Oversee in-game entertainment for all Moncton Wildcats home games.
• Manage game scripting, promotions, and live entertainment.
• Collaborate with various teams to ensure contractual elements are met.

Skills

Customer Service Skills

Verbal Communication

Written Communication

Problem Solving

Interpersonal Skills

Multi-tasking

Event Management

Education

Post-secondary Credentials in Hospitality or Entertainment

Tools

ShoFlo (Game Presentation Software)

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Reporting to the General Manager of Business Operations, the Manager of Game Presentation for the Moncton Wildcats will play a key role in overseeing the entire creative and operational approach to in-game entertainment at the Avenir Centre.This individual will manage a team of game-night staff and will be charged with ensuring that the organization stands among the QMJHL’s best for all show elements, content, and crowd engagement initiatives featured throughout the season.

Qualifications

• High degree of familiarity with trends and successes of show elements at sporting events and concerts – pregame openers, in-act technical elements (screens & lighting effects), crowd activations, etc.
• Excellent customer service skills
• Excellent verbal, written and public relations skills
• Formal post-secondary credentials in hospitality, entertainment, or a related field or an equivalent combination of education and experience.
• Independent, creative problem-solver.
• Ability to work in large groups
• Interpersonal skills to effectively communicate with all business contacts
• Effectively communicate in English, in both oral and written forms (French would be considered an asset)
• Proficient knowledge ofShoFlo (Game Presentation Software) would be preferred but not required, Microsoft Excel, Word, Power Point and Outlook
• Effectively interact and communicate with all levels of management, suppliers, guests and visitors
• Multi-task and problem solve in a fast-paced environment
• Work varied shifts, including weekends and holidays.

Responsibilities

• Oversee all aspects of in-game entertainment, including planning, managing, and directing live in-arena production for all Moncton Wildcats home games.
• Responsible for all game entertainment at home games and special events, including but not limited to game scripting, in-arena promotions, LED/video selection, special presentations and ceremonies, live entertainment, and talent bookings
• Collaborate and work in conjunction with staff that manage audio, video, graphic, animation, games, lights, cameras, replays and live entertainment
• Collaborate and work in conjunction with sponsorships, ticketing, arena operations, retail, hospitality, public/media relations, and broadcast to ensure all contractual elements are delivered in-house and adhere to company excellence standards.
• Assist with writing public announcer (PA) scripts and game formats for all home games and events
• Produce show details for each game (via ShoFlosoftware) that accounts for all marketing,partnership, brand items, etc. items at every game.
• Manage mascot in-arena hosts and other game talent, directing all scheduling, costume and act logistics
• Implement strategic plan for Game Entertainment; develop and manage event budgets
• Oversee concourse entertainment, including musicians, organist, face painters, etc.
• Serve as the team liaison with arena management and operations staff; main point of contact for Off Ice Officials, ensuring they have the equipment and tools they need on a nightly basis.
• Perform other job-related duties as assigned
• Manage and approve hours of part-time event staff
• Closely manages game presentation team to ensure synchronization of all initiatives