Bottle Server Assistant - Open Aera

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Toronto is seeking a dedicated team member for their rooftop restaurant. The role involves providing exceptional service, maintaining cleanliness, and ensuring guest satisfaction. Ideal candidates will have prior experience, strong communication skills, and the ability to thrive in a fast-paced environment.

Benefits

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

50% dining discount for all O&B locations

Employee referral program

Training and development opportunities

Health, dental and vision benefits

Qualifications

• Prior proven experience in a similar position for at least 6 months.
• Ability to lift up to 50lbs.

Responsibilities

• Answer questions about beverages and restaurant functions.
• Assist with drink running and monitor cleanliness.
• Follow all food safety standards.

Skills

Attention to Detail

Organizational Skills

Communication

Education

Smart Serve Certification

Job description

Company Description

Located on the 39th floor of The Well, perched atop Aera restaurant, Open Aera invites guests to experience our chic rooftop retreat that raises the bar on sun-soaked day parties, golden hour cocktails and lively evenings out. Paying homage to 21st century American cooking, our menu highlights a seasonal raw bar, a handsome selection of steaks and chops, and inventive twists on classic comfort food. With the goal of giving each and every guest a truly memorable dining experience, our team is passionate about providing polished, attentive, and intuitive hospitality at every turn.

What's in it for you?

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario and Quebec

Job Description

• Answer questions about beverages, wine and other restaurant functions and services when necessary
• Assist with drinkrunning, ensuring that drinksarrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Monitor drinkquality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Must be available and willing to work late-night shifts, including weekends and holidays, as required by business needs.
• Other duties as assigned or required

Qualifications

• Prior proven experience in a similar position for at least 6 months
• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• Ability to lift up to 50lbs
• Full availability

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.