Director, Relationship Management – US Banks

CIBC; Old Toronto; On-site; CAD 120,000 - 150,000; Full time

Job summary

A leading financial institution is seeking a Director of Relationship Management for US Banks. This role involves managing relationships with US-based clients, expanding revenue through collaboration, and delivering tailored solutions. The ideal candidate will have substantial experience in corporate banking and a strong understanding of Capital Markets products. CIBC values teamwork and accountability, providing an environment where employees can thrive and grow.

Benefits

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers recognition program

Qualifications

• Minimum 6 years of experience in corporate banking or transactional services.
• Strong Capital Markets product knowledge.

Responsibilities

• Develop and maintain strong working relationships with US-based bank clients.
• Expand the revenue base by collaborating with product specialists.
• Deliver multi-mode communications that convey client needs.

Skills

Analytical Thinking

Business Development

Client Service

Financial Markets Analysis

Financial Modeling

Industry Research

Portfolio Analysis

Strategic Objectives

Wealth Management

Education

Bachelor’s degree in commerce or a related field

Graduate degree (MBA, CA, CFA)

Tools

Excel

Word

Outlook

PowerPoint

Bloomberg

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What You’ll Be Doing

As a member of Global Transaction Banking (GTB), CIBC Capital Markets, you’ll work in a fast-paced environment where you’ll provide US-based bank clients with innovative solutions to help them manage excess liquidity, provide Canadian Dollar clearing services, and build relationships to understand their capital markets requirements and anticipate future needs for CIBC Capital Markets products and services.

The Director, Relationship Management – US Banks position is responsible for supporting a portfolio of US-based bank clients, acting as the primary client entry point in North America for CIBC’s Capital Markets product offering. You will act as the North American relationship manager for US Bank clients, building relationships to understand their Canadian clearing and capital markets requirements and/or anticipate future needs for CIBC Capital Markets products and services. Additionally, you will work with internal partners (Legal, Risk, Global Money Operations, AML) to mitigate risks inherent in clearing and trading floor business products and collaborate with internal product partners in Correspondent Banking, Trade Finance, Global Cash Management, Specialized Credit Group, AML Group, Global Markets Trading Products, Alternate Solutions Group, and Debt Capital Markets.

The role of Director is challenging and fast-paced; it requires dedication, passion for the industry, and a strong work ethic.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How You’ll Succeed

• Client relationships - Develop and maintain strong working relationships with US-based bank clients, with the goal of identifying sales opportunities for payment and deposit products and other Capital Markets products across CIBC. Develop client strategies with product partners to ensure a globally coordinated client approach and act as the key liaison for all client contact on relationship and risk management matters. Network with US bank partners at regional business events, community events, and associations.

• Revenue expansion - Expand the revenue base by collaborating with product specialists, developing global account plans, hosting internal client meetings, and jointly calling on existing and/or prospective clients. Establish a presence in the US regional market by scheduling meetings and presentations with US bank clients. Take on new opportunities with a sense of urgency, high energy, and enthusiasm.

• Presentations - Deliver multi-mode communications that convey a clear understanding of the unique needs of different banks. Presentation methods may be in person or via conference leveraging audio/visual and iOS technology.

• Support - Serve as the escalation point for US bank clients requiring additional support with sales, service, and payment challenges.

• Collaboration - Collaborate with product managers and their teams to identify and pursue opportunities, close deals, and build strong relationships. Build formal and informal relationships both internally and externally within CIBC while complying with corporate policies including but not limited to HR Code of Conduct, Technology and Privacy Policies, as well as mandatory training.

• Industry & product knowledge - Develop and maintain expert knowledge of payment products and trends. Maintain current knowledge of the financial services industry and financial markets, as well as the economic and political environment in the US and Canada. Represent CIBC at relevant industry and payment conferences and consistently exhibit awareness to competitive information and its effects on market strategies.

Who You Are

• You have attained a bachelor’s degree in commerce or a related field . Graduate degree is an asset (MBA, CA, CFA).

• You can demonstrate a m inimum 6 years of experience in corporate banking or transactional services with strong Capital Markets product knowledge and high level of professionalism. Knowledge of Trade Finance is an asset.

• You have s trong negotiating skills, deal origination, and closing as well as value prospecting . Strong knowledge of the transactional services business, including payments and cash management.

• You put our clients first and engage with purpose to find the right solutions.

• You’re motivated by collective success. You value teamwork and know that collective success can transform ideas.

• You know that details matter and apply critical thinking to inform decision-making.

• You’re goal oriented. You are motivated by accomplishing your goals and delivering your best.

• You are a caring and accountable leader. You’re passionate about people and have solid leadership and coaching skills. You build trust through respect and authenticity.

• You are technically savvy . In-depth knowledge and skill level in computer literacy and software applications such as Excel, Word, Outlook, and PowerPoint, Bloomberg.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 7th

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Development, Client Service, Financial Markets Analysis, Financial Modeling, Industry Research, Portfolio Analysis, Strategic Objectives, Wealth Management

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.