Sales Operations Specialist - 18 month contract

O2E Brands; Richmond; On-site; CAD 54,000 - 64,000; Full time

Job summary

Join a fast-growing junk removal franchise as a Sales Operations Specialist. In this role, you'll support daily operations and collaborate with various stakeholders to ensure seamless execution of programs. Your excellent communication skills will be key as you handle inquiries and facilitate resolutions. With a competitive salary and benefits, this position offers a great opportunity to advance your career in a dynamic environment.

Benefits

Extended Health & Dental Benefits

Professional Development Programs

Health & Wellness Perks

Qualifications

• Experience in business writing is an asset.
• Ability to facilitate resolution for internal and external disputes.

Responsibilities

• Support day-to-day operations and execution of Commercial business.
• Handle change requests and administrative tasks efficiently.
• Respond to Franchise, Sales Rep, and Customer inquiries.

Skills

Communication

Problem Solving

Tools

Tableau

SalesForce

Google Sheets

Job description

1-800-GOT-JUNK? is looking for a Sales Operations Specialist (18 month contract) to join our growing team! As part of the Sales Operations department within Commercial Sales, you will support the day-to-day operations, fulfillment and execution of our Commercial business.

1-800-GOT-JUNK? is an exciting, fast-growing junk removal franchise. We are part of O2E Brands, the parent company of the hugely successful 1-800-GOT-JUNK?.

Key Responsibilities

• Keep operations running smoothly by efficiently handling change requests and administrative tasks.
• Maintain organization and attention to detail, ensuring accurate reporting and seamless execution of programs.
• Support the franchise community by driving success through operational excellence.
• Thrive in a dynamic environment, adapting quickly and collaborating with the team to achieve goals.
• Support ongoing administrative requirements across our Local Commercial / ISP, National Account, and Strategic Alliance programs with various stakeholders.
• Respond to and triage Franchise, Sales Rep, and Customer phone and email inquiries.
• Run and distribute regular customer-facing reports.
• Coordinate, update, and publish all team and sales rep portfolios and goals.
• Facilitate change requests across the Commercial Sales business.
• Provide support for internal and external reporting requirements through Tableau, SalesForce, and Google Sheets.
• Prepare and coordinate data loads to support Commercial Sales operations.
• Collaborate with Finance and Legal to support credit and agreement requirements.

Qualifications

• Excellent communication skills, both written and oral; experience in business writing is an asset.
• Ability to facilitate resolution for both internal and external disputes.
• Ability to set and achieve SMART goals.

Salary : $54,000 to $64,000 (based on experience, education & internal parity)

• Extended Health & Dental Benefits
• Professional Development Programs
• Health & Wellness Perks (including gym access at corporate HQ)

O2E Brands has been named one of Canada’s Best Workplaces 14 times! We value diversity and inclusivity—accommodations available upon request.

Ready to take your career to the next level? Apply today!

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