Veterinary Receptionist, Client Care, O'Sullivan Animal Hospital

VCA Canada; Barrie; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a leading animal hospital in Barrie as a Veterinary Receptionist, where you'll play a vital role in providing exceptional client care and support to pets and their families. This full-time position offers a chance to make a positive impact in the community while enjoying competitive wages and benefits. Ideal candidates are organized, empathetic, and eager to learn more about veterinary services.

Benefits

Competitive wages and benefits

Career development opportunities

RRSP Employer 5% Match Program

Employee Assistance Program

Referral Bonus Rewards

Shopping discounts

Wellness apps

Qualifications

• Excellent customer service skills and ability to create a welcoming environment.
• Ability to manage a multiline phone system and book appointments.
• Willingness to learn about veterinary services and assist staff.

Responsibilities

• Support hospital operations by scheduling appointments and managing client interactions.
• Handle invoicing, billing, and processing payments.
• Maintain cleanliness of reception and common areas.

Skills

Customer Service

Organizational Skills

Communication

Education

Veterinary Assistant Program Certificate

Job description

O'Sullivan Animal Hospital in Barrie, ON, welcomes a Veterinary Receptionist, Client Care Coordinator to join our team! This is an exceptional full-time opportunity for an organized, motivated, and empathetic individual to support our hospital operations. In this role, you will help our clients and their pets feel welcomed and appreciated.

1. Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment.
2. Ability to answer a multiline phone system and effectively track and book appointments.
3. Scheduling appointments; admitting and discharging pet patients.
4. Invoicing / billing; creating estimates and processing payments.
5. Take initiative and work independently.
6. A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset.
7. General housekeeping duties; maintaining cleanliness of reception area, pet holding areas, and common areas.
8. Willingness to learn more about veterinary services, updated medical office procedures, and to assist veterinary staff with various tasks and treatments.
9. A love for all companion animals!

What VCA Canada Offers

Join our team and make a difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers diverse experiences, a local community feel, and a caring culture of wellness and appreciation.

• VCA Canada Student Loan RRSP Program – Ask us more!
• Competitive wages and benefits!
• Exceptional career development opportunities!
• RRSP Employer 5% Match Program – saving for your future!
• Extensive online access to journals and textbooks anytime, anywhere.
• Employee Assistance Program to support your health and wellbeing.
• Referral Bonus Rewards.
• Opportunities to give back to the community through VCA initiatives.
• Additional perks like shopping discounts and wellness apps!

Additional Information

Click here to create a job alert for this search.

We Care About Your Privacy

We and our partners store and access personal data, like browsing data or unique identifiers, on your device. Selecting "I Accept" enables tracking technologies to support the purposes shown. You can withdraw your consent at any time. For more details, refer to our Privacy Policy.