Quality Assurance Manager

Primo Brands; Nicolet; On-site; CAD 102,000 - 130,000; Full time

Job summary

An established industry player in the beverage sector is seeking a dedicated Quality Assurance Manager to enhance quality control across multiple sites. This pivotal role involves developing and managing quality systems for bottled water production, ensuring compliance with rigorous standards, and leading initiatives to improve plant performance. The ideal candidate will possess strong analytical skills, a background in quality assurance management, and a commitment to fostering a culture of quality and compliance. Join a forward-thinking company that values sustainability and healthy hydration, and make a significant impact in the industry.

Qualifications

• 5-8 years of QA management experience in beverages or food products.
• Knowledge of SPC, HACCP, sanitation, and hygienic design.

Responsibilities

• Ensure compliance and record keeping for all quality checks and testing.
• Lead initiatives for quality and customer complaint issues within the plant.

Skills

Analytical Skills

Problem-Solving

Bilingual (English and French)

Leadership

Education

Bachelor's degree in Chemistry

Master's degree (preferred)

Tools

Microbiology Laboratories Management

SPC

HACCP

Job description

Overview

Primo Brands is a leading branded beverage company in North America focused on healthy hydration. We offer an extensive portfolio of recognizable, sustainably sourced beverages distributed across more than 150,000 retail outlets.

If you are a current associate of Primo Brands, please apply via MyADP.

Compensation ranges from $102,000 to $130,000. Residents of Quebec, Canada, or nearby areas such as Mississauga, Nicolet, or Athelstan are encouraged to apply.

Responsibilities

The Quality Assurance (“QA”) Manager will be responsible for developing and managing QC environments for bottled water production across multiple Canadian sites. This role involves leading the implementation of the Primo Brands Waters Quality System, monitoring conformance to specifications for raw materials and finished products, and ensuring compliance with quality standards.

1. Ensure compliance and record keeping for all quality checks, testing, sampling, and sanitation activities.
2. Prepare for and resolve issues related to all company quality audits.
3. Track, analyze, and lead initiatives for quality and customer complaint issues within the plant.
4. Serve as the primary plant liaison for quality and complaint issues with Customer Service, Consumer Affairs, and consumers.
5. Lead initiatives related to the Primo Brands Waters Quality System.
6. Maintain permits and licenses for the plant.
7. Manage budgeting, purchasing, and inventory of plant supplies.
8. Oversee Food Safety Quality Systems (FSQS), FSSC 22000 standards, and regulatory requirements across multiple sites.
9. Represent the plant in quality forums and initiatives.
10. Coordinate with vendors and develop good relationships.
11. Manage and develop the Plant QA Department.
12. Develop initiatives to improve plant performance and ensure compliance.
13. Provide leadership to the QA Department and liaise with corporate QA, laboratories, and regulatory agencies.

Qualifications

• Bachelor’s degree in chemistry, biological sciences, or related field; Master’s preferred.
• 5-8 years of QA management experience in beverages or food products.
• Bilingual in English and French preferred.
• Experience managing microbiology laboratories.
• Knowledge of SPC, HACCP, sanitation, and hygienic design.
• Strong analytical and problem-solving skills.
• Proficient in administrative and computer skills.
• Self-directed, proactive, and mature leadership qualities.

Primo Brands’ portfolio includes billion-dollar brands like Poland Spring and Pure Life, premium brands such as Saratoga and Mountain Valley, and regional leaders like Arrowhead and Deer Park. Our extensive offerings and innovative water dispensers foster consumer connectivity through recurring purchases. With over 11,000 associates, we are committed to providing healthy hydration, fostering a respectful culture, and supporting sustainability initiatives.

Primo Brands encourages applications from people with disabilities. Reasonable accommodations will be provided upon request during the selection process.