Scheduling Coordinator - LTC Part Time

Schlegel Villages; Waterloo; On-site; CAD 25,000 - 35,000; Part time

Job summary

The Village at University Gates in Waterloo is seeking a Part-Time Scheduling Coordinator. This role involves managing shift schedules, ensuring coverage, and providing excellent customer service. Ideal candidates will have an office administration background and strong communication skills. Join a family-oriented team dedicated to redefining elder care.

Benefits

Competitive salary and benefits

Opportunities for Growth and Development

Ongoing Team Member Appreciation incentives

Extended Health Benefits

Retirement Savings

Loans and Scholarships

Financial Hardship Support Program

Unique Family Culture

Qualifications

• Demonstrate exceptional customer service and communication skills.
• Be efficient in managing conflicting priorities.
• Have an office administration certificate or equivalent experience.

Responsibilities

• Work closely with village leaders to ensure all shifts are filled.
• Provide exceptional customer experience for team member questions.
• Support administrative assistance with office coverage.

Skills

Customer Service

Communication

Office Administration

Microsoft Office 365

Education

Office Administration Certificate

Job description

Job Details

Description

The Village at University Gates located in Waterloo, Ontario has an exciting opportunity for a Part-Time Scheduling Coordinator to join their team working 30 hours biweekly.

Closing Date: May 26th, 2025

How Schlegel Villages Supports Our Team Members

You can be you while being part of our Family!

• Competitive salary, and benefits;
• Significant opportunities for Growth and Development: Our Leaders come from within;
• Ongoing Team Member Appreciation incentives and generous rewards and recognition;
• Extended Health Benefits & Retirement Savings;
• Individualized Assistance for Team Member Education and Development;
• Loans and Scholarships to help our team members realize their greatest potential;
• Financial Hardship Support Program: Wilfred Schlegel Hope Fund;
• A Unique Family Culture: Every Person in Every Village is a branch of our Family Tree

As Our New Scheduling Coordinator, You Will

• Work closely with the Village leaders to ensure all shifts are filled on a daily basis.
• Send out shift requests as per the village collective agreement.
• Collaborate with the village leaders to plan for vacation coverage of team members.
• Prioritize village needs as per the vacancy report.
• Be the point of contact for shift fulfillment with the charge nurse and leaders.
• Connect with employment agencies when shifts are not internally filled.
• Provide exceptional customer experience while acting as the first point of contact for team member questions about schedules, call-ins, and open shifts.
• Support administrative assistance with office coverage.
• Create exceptional customer experiences for incoming queries from residents, families, and team members.
• Support and embrace our resident-centred social culture and be proud to deliver the highest quality of service to our residents, visitors, and team members through comprehensive and effective support.

To Be Successful As The Scheduling Coordinator, You Will

• Have an office administration certificate or equivalent experience.
• Demonstrate exceptional customer service and communication skills.
• Be efficient in managing conflicting priorities.
• Be proficient in Microsoft Office 365 and other computer programs.
• Display a caring and respectful attitude toward our residents, families, and team members.

It Would Be An Asset If You Have

• Previous experience working in the context of a Long-Term Care or Retirement Home.

At Schlegel Villages, we are redefining elder care through innovation, Village design, and culture change. We believe our success and resident satisfaction depend on YOU and our teams.

We aspire to provide all members of our communities, including team members, with a life-enriching experience. We are family owned and operated, and we take our mission seriously: “to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident”.

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation at any stage of the recruitment process, please speak with the hiring leader.

Equity, diversity, and inclusion are ingrained within the Schlegel Culture. Our Villages are more welcoming, open-hearted, and vibrant because of it. Everyone is included and respected in their spirituality, cultural diversity, and individuality. Regardless of ability, heritage, or cultural roots, our people are embraced, and we celebrate and support life purpose within the community.