Chambermaid

Position: Housekeeping
Reports To: Hotel Manager
Employer: Qualicum Beach Inn & Qualicum Beach Ocean Suites

The Housekeeping ensures the highest standards of cleanliness, organization, and guest satisfaction at Qualicum Beach Inn & Qualicum Beach Ocean Suites. This role involves cleaning rooms, coordinating daily tasks, inspecting guest rooms and public areas, and maintaining an efficient and friendly work environment.

Key Responsibilities:

1. Quality Control:
   1. Clean/inspect guest rooms, suites, and public areas for cleanliness, organization, and compliance with hotel standards.
   2. Address deficiencies promptly and implement corrective measures.
2. Operational Efficiency:
   1. Manage housekeeping inventory, ensuring adequate stock of cleaning supplies, linens, and equipment.
   2. Coordinate with the maintenance department to report and resolve repair needs.
3. Guest Satisfaction:
   1. Respond to guest requests and concerns regarding housekeeping services promptly and professionally.
   2. Foster a culture of attention to detail and superior service within the team.

Skills & Key Competencies:

1. Strong organizational skills.
2. Attention to detail and commitment to maintaining high cleanliness standards.
3. Excellent communication skills and the ability to work effectively with diverse teams.
4. Strong problem-solving abilities.
5. Ability to multitask and prioritize tasks in a fast-paced environment.
6. A customer-focused mindset with the ability to anticipate guest needs.
7. Team-oriented leadership style that motivates and inspires staff.
8. Familiarity with housekeeping procedures, equipment, and safety protocols.
9. Proficiency in basic computer programs.

Working Conditions:

1. This role may require standing for extended periods and the ability to lift/move objects up to [insert weight, e.g., 25 lbs].
2. Flexibility to work weekends, holidays, and varying shifts as required by hotel operations.