Tow Truck Operator

City of New Westminster; British Columbia; On-site; CAD 45,000 - 60,000; Full time

Job summary

The City of New Westminster is seeking a reliable Tow Truck Operator to operate and maintain city tow trucks. This role involves responding to vehicle recovery calls, performing inspections, and ensuring safe operation of equipment. The ideal candidate will have a strong customer service orientation, relevant experience, and a valid BC driver's license. Join a dedicated team committed to community service and operational excellence.

Benefits

Work-life balance – 40 hour work week plus paid vacation

Comprehensive benefits and wellness programs

Municipal pension plan

Ongoing learning and development opportunities

Qualifications

• Experience operating a tow truck and related equipment.
• Valid Class 5 BC Driver’s License with a safe driving record.
• Ability to perform minor automotive and equipment maintenance tasks.

Responsibilities

• Operate tow trucks to move vehicles from various locations.
• Respond to emergency and non-emergency calls for assistance.
• Perform record keeping duties and data entry.

Skills

Customer Service

Problem Solving

Physical Stamina

Attention to Detail

Education

Grade 12 or equivalent

Job description

As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 85,000 residents. New Westminster is a city rich in history with a viable and thriving economy, has a population representative of the diversity of the region, and is staffed by talented and dedicated employees who work together to achieve its strategic vision. The City of New Westminster has earned a proud reputation for civic leadership, service delivery, and outstanding employee relations.

Engineering Operations is seeking a hardworking, reliable and customer service focused individual to safely and efficiently operate and maintain a variety of City tow trucks. Your responsibilities include operating a tow truck to move vehicles from accident sites, illegally parked locations, and other sites; assisting and responding to vehicle owners reclaiming vehicles from storage facilities; responding to emergency and non-emergency calls for assistance, including responding to after-hours calls to asses and call out staff as required. Furthermore, duties may include : removing debris, performing labour duties with various city crews, entering computer data, collecting fees, and preparing records and reports.

If the following characteristics and skills describe you, we want to meet you!

• You have a positive, energetic “can-do” approach to work.
• You have completed Grade 12 (or equivalent), with considerable experience and knowledge in the operation of a tow truck and related equipment. An equivalent combination of training and experience as acceptable to the Employer may be considered.
• You are available to work day shift, afternoon shift, graveyards, and weekends. Although this position has a relatively set schedule, you may be required to change your working shift to meet operational needs.
• Previous experience in construction, maintenance, and towing trailers or equipment would be considered an asset.
• You have sound knowledge of the rules of safe operation and precautions necessary to avoid accidents and to increase efficiency when operating such equipment.
• You have the ability to recover damaged vehicles involved in motor vehicle accidents and to recover vehicles from off highway locations.
• You have the ability to deal effectively with internal and external contacts.
• You have the ability to perform record keeping duties, data entry, and receive and deposit cash receipts.
• You have the ability to perform effective pre and post trip inspections and to perform minor automotive and equipment maintenance tasks.
• You have the ability to understand and carry out oral and written instructions.
• You are able to receive and disseminate after-hours calls for service.
• You have the physical strength and stamina to perform job duties and the willingness to work outdoors in any and all weather conditions.
• You have a valid Class 5 BC Driver’s License with a safe driving record.
• You have the ability to pass and maintain a clear Police Information Check.

What We Offer :

• Work-life balance – 40 hour work week plus paid vacation
• Health and wellness – comprehensive benefits, plus other wellness-focused programs and benefits
• Retirement benefits – including municipal pension plan
• Career development – ongoing learning and development program and education opportunities

Apply today to join a team of enthusiastic and innovative employees, and help us build a community that is vibrant, inclusive, and sustainable.