Manager, Labour Forecasting and Planning

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Reporting into the General Manager for the Toronto unit, this role is responsible for all the local activities related to labor planning and scheduling in the long- and short-term for the Toronto unit.

Key duties of the role:

• Assembling the data points needed for short-term labor demand forecasting.
• Assembling the data points needed for long-term labor demand forecasting, including assisting department heads in defining annual planning parameters such as holiday roster, sickness, agencies, recruitment, flexibility, etc.
• Calculating labor demand and creating optimized rosters in coordination and collaboration with department managers (Operations Planning & Controlling Department) in line with Gate Gourmet working regulations and per unit Master Production Schedule (MPS).
• Managing data related to productivity and efficiency in the area, ensuring compliance with budget targets (e.g., productivity, overtime, net pay rate, etc.), monitoring and using corporate tools such as OPRS and Planning and Forecasting tool.
• Organizing the right resources to fill in demand gaps (sickness, no show, etc.) in collaboration with department managers in line with GG working regulations.
• Communicating and providing feedback to the regional planning team, HR/Legal to improve the planning process, union agreements, etc., and informing operations ahead of any major changes in CPC/man hours.
• Responsible for providing data for and facilitating OPRS (labor) meetings and its related KPIs.
• Adhering to legal/compliance requirements across health and safety, food safety, and security.

Education:

High School graduate or equivalent; University or College strongly desirable.

Experience needed to be qualified:

At least a total of 3 years’ work experience in the airline catering business, preferably in areas related to data management, operational planning, information systems, operational KPIs follow-up, or finance controlling.

Perks at Work:

• No waiting period for medical or dental benefits.
• RRSP matching.
• Subsidized meals.
• Free parking.
• Free access to an employee assistance program.
• Employee discounts such as Good Life Fitness, TELUS mobility, Bell mobility, Rogers, Dell computers.

If you want to be part of a team that helps make travel and culinary memories, join us!