Cook

Hornblower Group; Eastern Ontario; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a vibrant team as a Cook, where your passion for food and hospitality will shine. This seasonal role offers an exciting opportunity to create memorable dining experiences for guests while working in a dynamic kitchen environment. You'll be responsible for food preparation, ensuring safety and cleanliness, and collaborating with fellow team members to deliver exceptional service. If you're energetic, enthusiastic, and ready to enhance your culinary skills, this position is perfect for you. Enjoy competitive wages, bonuses, and the chance to be part of a respected service culture that values teamwork and excellence.

Benefits

Competitive Wage

Retention Bonus - up to $500

Complimentary Cruise Tickets

Crew Recognition Awards

Crew Referral Program - up to $200

Paid Training

Crew Events

Qualifications

• Minimum two years of kitchen experience required.
• Must have Food Handler’s Certificate and O.S.S.D. or equivalent.

Responsibilities

• Prepare high-quality food following recipes and production specifications.
• Maintain cleanliness and safety in the kitchen.

Skills

Food Preparation

Food Safety Practices

Multitasking

Customer Service

Communication Skills

Team Collaboration

Education

O.S.S.D. or equivalent

Food Handler’s Certificate

Culinary Degree

Smart Serve Certificate

Job description

City Experiences is seeking a Cook for our City Cruises operation in Gananoque.

*Please note, this is a seasonal/contract position*

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

Inspired by a commitment to excellence, the Cook creates an amazing experience for our guests and crew by harboring a passion for food and showing up daily with a positive attitude. The successful Cook is technically competent in food preparation and production, demonstrates a willingness to contribute to general kitchen operations including receiving & storing provisions, acts safely and responsibly, follows food handling best practice protocols, is open to receiving feedback and is hospitable and cordial to coworkers and guests. The Cook will provide an amazing experience to guests by providing quick service and high-quality food products in line with the menu and daily feature offerings.

• Competitive Wage
• Retention Bonus - up to $500.00!
• Complimentary Cruise Tickets & Uniforms
• Crew Recognition Awards
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Paid Training
• Provide amazing hospitality to coworkers and guests as prescribed in our RESPECT Service System.
• Reports to work on time and for all scheduled shifts, clocking in and out appropriately, in conjunction with managing personal break time appropriately.
• Understands and follows all policies and procedures relating to the crew’s role within the company.
• Maintains uniform in conjunction with a neat, clean, and well-groomed appearance in compliance with appearance standards.
• Inspect food preparation and service areas to ensure observance of safe and sanitary food-handling practices.
• Prepare high-quality food following prescribed recipes and production specifications.
• Receive and organize hot line food orders, manage station prep, and prepare portions & garnish for service.
• Receive and store food using proper food-handling techniques including stock rotation and monitoring temperatures of perishable products.
• Assist in routine cleaning of kitchen including daily cleaning of equipment and implements, sanitizing food preparation surfaces, and mopping floors.
• Communicate through supervisors, deficiencies or discrepancies including but not limited to equipment, repairs, shortages, spoilage, wasted product, and departmental variations.
• Maintain awareness of product specifications to ensure all recipes set out by Food & Beverage Manager are followed.
• To refine and expand their culinary knowledge and skills by applying themselves to gain experience from all stations. Inquiring about unknown products or production methods.
• Active participation in management of perishable food items, limiting food waste.
• Pro-actively upgrading professional skills by questioning, inquiring and involvement in the operation.
• Ensure that the kitchen always maintains compliance with all Company and Public Health rules and regulations.
• Maintain high level of cleanliness by following direction of supervisors and daily completion of all checklists.
• Participate in pre-shift and post-shift line meetings.
• Greet guests as they enter on premise.
• Any other duties as assigned by the manager or supervisor on duty.

Requirements & Qualifications:

• O.S.S.D. or equivalent as recognized by the Ministry of Education
• Minimum two (2) years’ kitchen experience required.
• Food Handler’s Certificate required.
• Smart Serve Certificate an asset.
• Hospitality or Culinary degree considered an asset.
• Energetic, enthusiastic, and self-directed personality is essential.
• Will be closely supervised; accepts all training and guidance on a continuous basis. Passes along best practices and techniques to fellow crew members.
• Strong verbal, written and interpersonal skills. Knowledge of another language in addition to English is an asset.
• Must be able to effectively understand and convey written and verbal information to guests and coworkers.
• Must possess a service orientation – actively looking for ways to help others.
• Strong organizational, multitasking, and troubleshooting skills in a fast-paced work environment.
• The nature of the work may be strenuous, and the work environment may be warm. Will work for extended periods of time without sitting.
• Required to lift furniture and other heavy items such as tables and chairs, up and down stairs.
• Ability to work flexible hours and shifts which may include early mornings, late nights, weekends, and holidays.
• Will be required to be available for work on all weekends during July & August including major holidays.
• Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 35 pounds (16 kilograms).
• Non-slip footwear is required to ensure safety in the workplace. Crew members must wear appropriate non-slip shoes during shifts.
• If required, wear additional assigned Personal Protective Equipment (PPE) (i.e. gloves, weather appropriate dress attire, sun protection).

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.