Officer (P10):Credit Control

Sol Plaatje University; Kimberley; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading university is seeking an Officer: Credit Control to ensure timely collections and maintain excellent customer relationships. The role involves managing a portfolio of accounts, negotiating payment plans, and supporting the finance function. The ideal candidate will have a finance qualification and relevant experience in credit control or collections.

Qualifications

• 4-6 years' experience in credit control or finance administration.

Responsibilities

• Manage credit control function for customer accounts.
• Negotiate payment plans and monitor overdue debts.
• Compile and maintain reports related to collections.

Skills

Credit Control

Customer Relationships

Finance Administration

Education

Diploma/ Degree in Finance

Job description

Purpose

The Officer: Credit Control ensures timely collections and maintains excellent customer relationships while supporting the overall finance function.

Minimum Requirements

• Diploma/ Degree qualification in Finance.
• 4-6 years' experience in credit control, collections, accounts receivable, or finance administration.

Duties and Responsibilities

Collection Process Facilitation

• Taking full responsibility for the credit control function of a portfolio of customer accounts.
• Build and maintain strong customer relationships while managing credit risk and collections.
• Negotiate payment plans and maintain documentation including Acknowledgement of Debt agreements.
• Monitor customer accounts to reduce overdue debt and bad debt by ensuring on-time payments and resolving payment delays or discrepancies.
• Communicate with clients via phone and email to follow up on outstanding payments.
• Perform collections duties including legal handovers, student suspensions, and status changes.
• Process debit orders and handle unpaid debit order follow-ups and reactivations.
• Compile, update, and maintain reports related to suspensions, handovers, credits, and payment feedback. Support month-end reporting and provide updates on aged debt to management.
• Handle general queries and perform administrative duties.

Filing and Record-Keeping

• Maintain an accurate and compliant record-keeping system to meet audit and regulatory requirements.

Monitoring, Evaluation, and Reporting

• Compile and submit relevant operational reports as required.
• Communicate effectively with internal stakeholders to ensure alignment and awareness of payroll-related matters.

Enquiries can be made via email at [e-mail].

Assumption of duties: As mutually agreed upon upon acceptance of the appointment. The University reserves the right not to make an appointment.

Women and People with Disabilities Are Encouraged to Apply.

Note: Sol Plaatje University (SPU) is dedicated to meeting its Employment Equity targets.