Multi-seller Sales Manager | Thunder Bay Hotel Collection - Valhalla Hotel & Conference Centre,[...]

Natural Factors; Northwestern Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading hotel group in Thunder Bay is seeking a Multi-seller Sales Manager to enhance guest relationships and maximize revenue. The role involves collaborating with hotel teams, managing accounts, and driving sales initiatives in a dynamic environment. Ideal candidates will have hospitality or sales experience and strong organizational skills.

Benefits

Education Reimbursement

RRSP Matching Program

Annual Wellness Credit

Team Member Referral Program

Team Building Events

Recognition Program

Qualifications

• 2-3 years of hospitality or sales experience, preferably in a multi-selling hotel environment.
• Experience managing guest/client relationships.

Responsibilities

• Meet with existing guest accounts to promote repeat business.
• Prospect for new business opportunities in the market.
• Manage inbound inquiries and pass leads to team members.

Skills

Organization

Time Management

Sales

Customer Relationship Management

Education

Diploma or Degree in Hospitality Management or Business

Tools

Microsoft Office

Hotel Management Systems

Job description

The Thunder Bay Hotel Collection is currently recruiting for a Multi-seller Sales Manager . This position works onsite at our properties in Thunder Bay, ON. The Sales Manager is responsible for establishing, maintaining, and managing strong relationships with guests while maximizing revenue for our hotels. You will collaborate with hotel teams to deliver exceptional guest service and achieve financial goals. Your role involves participating in sales and marketing efforts, converting inquiries into sales, and building guest loyalty. The position requires a goal-oriented, organized individual capable of managing multiple tasks and maintaining existing accounts while seeking new business opportunities. You will work closely with General Managers and the Area Director of Sales & Marketing to develop strategies and plans to meet business objectives.

What We Offer

• Collaborate with passionate team members in a fun work environment
• Be part of Silver Hotel Group, committed to a respectful and appreciative culture
• Experience a dynamic industry with opportunities to meet diverse people
• Education Reimbursement (including for your children)
• RRSP Matching Program
• Annual Wellness Credit
• Team Member Referral Program
• Team Building Events
• Recognition Program

Key Responsibilities

• Meet with or call on existing guest accounts to promote repeat business
• Prospect for new business opportunities in the market
• Sell and confirm business to meet sales targets
• Manage inbound inquiries and pass leads to team members
• Coordinate with hotel departments to ensure customer satisfaction and profitability
• Develop and implement promotional projects to increase sales
• Attend events, conduct outside sales calls, and organize sales missions
• Conduct hotel tours and showcase services
• Handle new business and in-house bookings, deliver proposals, and negotiate pricing
• Organize client events and achieve revenue growth
• Contribute to business planning and strategy
• Work closely with various hotel departments to ensure guest satisfaction
• Address guest concerns and coach team members
• Participate in meetings, training, and travel as needed

What We Are Looking For

• 2-3 years of hospitality or sales experience, preferably in a multi-selling hotel environment
• Experience managing guest / client relationships
• Diploma or degree in Hospitality Management or Business is a plus
• Proficiency with Microsoft Office and hotel management systems is an asset
• Excellent organization, results orientation, and time management skills
• Ability to work under pressure and in a fast-paced environment
• Class G Driver's License
• Availability to work nights, weekends, and holidays, including occasional Manager-On-Duty shifts
• Legally authorized to work in Canada

About Thunder Bay Hotel Collection

Includes Valhalla Hotel & Conference Centre, Days Inn North & Days Inn Suites. Details about each property and their amenities are provided, emphasizing their features and locations.

About Us

Silver Hotel Group is a Canadian family-owned hotel investment, development, and management company with a diverse portfolio. The company emphasizes a culture of passion, creativity, and fun, guided by core values such as accountability, teamwork, and integrity. We are committed to diversity, inclusion, and accessibility, providing accommodations for applicants with disabilities upon request.

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