Clinical Sleep Assistant

Air Liquide Healthcare; Northwestern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading provider of healthcare solutions as a Clinical Sleep Assistant in Thunder Bay. You will support CPAP therapy operations, ensuring excellent customer service and administrative efficiency. This role offers growth opportunities and a commitment to safety and wellness in a diverse environment.

Benefits

Competitive rewards: Salary, bonus, benefits, pension.

Career progression and tuition reimbursement.

Standard hours and personal time off.

Inclusive environment.

Global collaboration.

Commitment to safety and wellness.

Qualifications

• 1-2 years of experience in general office practice.
• Proficiency in Microsoft Office and strong data entry skills.

Responsibilities

• Facilitate administrative aspects of CPAP therapy.
• Provide friendly customer service and assist with sales.
• Document client care and maintain confidentiality.

Skills

Customer Service

Data Entry

Sales

Education

College Certificate in Medical Office Administration

Tools

Microsoft Office

ERP

Google systems

Job description

At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.

Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

How will you CONTRIBUTE and GROW?

Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Clinical Sleep Assistant for our Thunder Bay branch. The Clinical Sleep Assistant facilitates the administrative aspects and offers support in the storefront area as it pertains to CPAP therapy in a specific branch location.

• Contribute to a safe work environment by obeying safety procedures and policies, working safely, and encouraging others to do the same. Report unsafe occurrences and practices.
• Ensure operation of equipment by completing preventive maintenance, troubleshooting malfunctions, and arranging repairs. Support growth by liaising with medical professionals, providing information/literature to prospective clients, and demonstrating products and services.
• Support office functions by performing daily duties such as typing, proofreading, photocopying, filing, deposits, client chart management, document sorting, database maintenance, inventory management, and financial transactions.
• Provide friendly customer service by greeting clients, offering information on CPAP therapy, assisting with sales and inventory, and scheduling follow-ups.
• Participate in home testing for diagnosis under healthcare professional supervision.
• Assist healthcare professionals with processes and forms, maintain CPAP equipment, inform clients about funding requirements, and answer questions.
• Document client care, facilitate payments, maintain confidentiality, and adhere to infection control policies.
• Continuously evaluate and improve branch operations, participate in quality activities, and pursue personal growth.
• Provide after-hours service through on-call rotation.
• Perform other duties as required.

Are you a MATCH?

Required Qualifications And Competencies

• College Certificate or Diploma in Medical Office Administration or medical background preferred.
• Proficiency in Microsoft Office, ERP, Google systems, with strong data entry and sales skills.
• 1-2 years of experience in general office practice.

Here is why you should join

• Competitive rewards: Salary, bonus, benefits, pension.
• Growth opportunities: Career progression, tuition reimbursement.
• Work/life balance: Standard hours, personal time off.
• Inclusive environment: Embrace your whole self.
• Meaningful work: Make a difference.
• Global collaboration: Be part of a worldwide leader.
• Culture of safety: Commitment to safety and wellness.

Additional Information

Air Liquide Healthcare provides equal opportunities and fosters an inclusive environment. Accommodations available upon request. Only shortlisted candidates will be contacted.

Our Differences make our Performance

We are committed to diversity and inclusion, welcoming applicants from all backgrounds. A diverse workplace fosters innovation and success in a changing world.