Systems Administrator L2

MSP Corp Prairies; Richmond; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative organization is seeking a System Administrator L2 to provide exceptional server and workstation support. This role involves managing client IT infrastructure, performing advanced troubleshooting, and ensuring compliance with security standards. Ideal candidates will have extensive experience in Microsoft Azure and Microsoft 365, along with strong networking skills. Join a dynamic team that values diversity and offers opportunities for growth and professional development. If you're ready to make a significant impact in a collaborative environment, this is the perfect opportunity for you.

Benefits

Benefits package

Corporate gym discounts

Wellness day

Opportunities for growth and training

Qualifications

• 3+ years in a Systems Administrator/Tier 2 role within an MSP environment.
• Expertise in Windows Server and Active Directory administration.
• Strong understanding of networking with configuration abilities.

Responsibilities

• Provide escalated technical support for complex issues.
• Manage and maintain client IT infrastructure, including servers and networks.
• Implement security best practices and ensure compliance.

Skills

Microsoft Azure

Microsoft 365

Windows Server Administration

Networking (TCP/IP, VLANs, VPN)

Problem-solving

Customer Service

Documentation Skills

Education

AZ-104 Certification

Tools

VMware

Hyper-V

Datto

Veeam

ConnectWise Manage

Job description

Ready to take your career to the next level? Invest in yourself!

MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support, and professional services. Our team provides complete, turn-key solutions with one goal in mind — to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for a System Administrator L2 to join our team.

About The Role

As a System Administrator L2, you will be responsible for delivering professional service projects with a primary focus on server and workstation support. Daily tasks involve a wide range of responsibilities, from end-user assistance and troubleshooting to server/virtual machine deployments, networking, cybersecurity, Azure infrastructure, and Microsoft 365 services, encompassing nearly the full Microsoft product suite. Additionally, the position includes a monthly after-hours on-call rotation, with occasional planned or emergency support as needed.

• Location: 105 - 4020 Viking Way, Richmond, BC
• Schedule: Monday to Friday, 40 hours per week, 8:00 a.m. – 5:00 p.m.
• Work Mode: On site

What You’ll Do

• Act as a subject matter expert and provide escalated technical support for complex issues from helpdesk support teams.
• Perform advanced troubleshooting and root cause analysis of hardware, software, and network-related problems across multiple client environments.
• Manage and maintain client IT infrastructure, including servers, networks, firewalls, and security systems.
• Conduct regular system monitoring and proactive maintenance to ensure optimal performance and identify potential issues.
• Implement security best practices and ensure compliance with industry standards and regulations.
• Collaborate with clients to understand their IT needs, provide recommendations, and propose technology solutions.
• Lead projects involving system upgrades, migrations, and infrastructure improvements for clients.
• Develop and maintain technical documentation, including network diagrams, standard operating procedures, and knowledge base articles.
• Stay up to date with emerging technologies, industry trends, and best practices to recommend innovative solutions to clients.
• Provide excellent customer service and go above and beyond for our clients.

What We’re Looking For

• 3+ years in a Systems Administrator/Tier 2 role within an MSP environment.
• 3+ years configuring Microsoft Azure infrastructure.
• 3+ years supporting Microsoft 365, with in-depth knowledge of Entra, Exchange, Defender, and Intune.
• AZ-104 Certification required.
• 3+ years managing firewalls and security (Meraki, Fortinet, Sonicwall).
• Expertise in Windows Server and Active Directory administration.
• Strong understanding of networking (TCP/IP, VLANs, VPN, DNS, DHCP) with configuration and deployment ability.
• Proficiency in VMware, Hyper-V, and Azure cloud platform.
• Experience with backup/disaster recovery solutions (Datto, Veeam).
• Experience leading projects from start to finish.
• Excellent problem-solving and analytical skills.
• Strong customer service orientation and effective communication skills.
• Solid documentation and ticket management skills.
• Self-motivated and able to work independently.
• Professionalism and a continuous learning mindset.
• Great communication skills and understanding of business value.
• Preferred: Experience with ConnectWise Manage.

Why work at MSP Corp

• Benefits package.
• Dynamic work environment.
• Corporate gym discounts.
• Wellness day.
• Opportunities for growth and training.

Join Us

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity & Inclusion

At MSP Corp, we believe that diversity, equity, and inclusion are vital to fostering a healthy and innovative workplace. We are committed to creating an environment where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We welcome applications from individuals of all backgrounds and perspectives, and we are dedicated to ensuring a fair and inclusive recruitment process.